Hotels in Cincinnati

Hilton Cincinnati Netherland Plaza

Hilton Cincinnati Netherland Plaza

Hilton Cincinnati Netherland Plaza Image
4 Star
Hotel Guest Rating: 8.2/10
35 West Fifth Street
Cincinnati, OH 45202

Hotel Guest Rating for Hilton Cincinnati Netherland Plaza in Cincinnati

# 11 of 77 hotels in Cincinnati
Based on 185 reviews from guests who stayed at the
Hilton Cincinnati Netherland Plaza
Overall Quality Score
user rating 8.2.0
8.2
Hotel Cleanliness
user rating 8.8.0
8.8
Hotel Staff
user rating 8.7.0
8.7
Location of Hotel
user rating 9.3.0
9.3
Hotel Dining
user rating 8.6.0
8.6
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Hotel Guest Reviews of the Hilton Cincinnati Netherland Plaza

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Saginaw, MI
May 8, 2013
Couple
8.0
Great staff, very helpful.

Some rooms are on the smaller side. Last stay I almost had a playground in my room, this stay it was a very small room that barely fit the two double beds. Bathroom was small as well.

Business Traveler
Verified Hotel Guest from Spring Hill, TN
May 6, 2013
Business Traveler
9.0
The location was the best. The room I had was compact, but very clean, quiet and comfortable.
I had a std room w/double beds.The bathroom small, it had a pedestal sink and tankless toilet, so there was no place to put my makeup bag while getting ready, except on the floor or put indiv items on the small ledge above the sink,but it was nice.

I really enjoyed the hotel. Upon arrival they asked my preference for the room type I had booked. I requested something quiet becasue I had work I needed to focus on. They gave me a nice room on the 19th floor far from the elevators and ice machine, which was perfect. The room had a small refrigerator, which I used, and everything else I needed. The only complaint was the small bathroom, which is not a big deal, just annoying that there was no counter space or even toilet tank lid to put my toiletries on while I got ready. However, this is a historic hotel (updated beautifully)and I think they just updated this bathroom in keeping with the overall vibe of the hotel. I am pretty sure there are rooms with larger bathrooms. The other thing I found nice was the the hotel was connected with a small shopping and eating area/concourse (which included a TJ Maxx) so I did not need to go outside if I needed anything which can be a plus. The downtown area was very compact and it is across from shopping (macy's) and beside a Saks Fifth Avenue. It was very close to the federal courthouse, just a very short block up. Lots of food options very close by if you wanted that as well. Seemed like a safe area. ...read more

Couple
Carolyn from Canal Winchester, OH
May 1, 2013
Couple
8.0
The bar was excellent to unwind at the end of the day. The hotel also provided a shuttle service to the horseshoe casino.
Couple
Amy from Bloomington, IN
April 29, 2013
Couple
7.0
The public areas of this hotel are beautiful and it is in a great location, central to restaurants, shopping, and Fountain Square.
I've stayed in much nicer, much larger rooms at hotels rated much lower than the Hilton. I understand the whole art-deco feel of the hotel but it lent itself to the hotel feeling just plain old. I don't think I would stay here again all things considered.

The valet is $25, which would be fine if the quality of the accommodations was a little higher considering what you pay for a room per night. Check-in was pretty seamless. I recommend signing up for the Hilton Rewards program (it's free) for the express check-in line and the complimentary water bottle in the room. Our room had a nice view of the river but it was terribly small. Just not what I expect from a Hilton, even given the art-deco nature of this location. ...read more

Business Traveler
Rene from Las Cruces, NM
April 29, 2013
Business Traveler
5.0
The location was good.
The room is about the size of a walkin closet, the bathroom very very small, I would not stay at this property again nor recommend it to anyone.

The room is very disapointing even at the priceline bid price I felt I over paid, this property is nowhere near 4 stars, it is 3 stars at best. I am very disapointed with Priceline because I am sure you are aware of this and yet you offer it to your customers as a superior value.

Family Traveling with Teens
Patricia from Columbus, OH
April 29, 2013
Family Traveling with Teens
8.0
This is a gorgeous hotel built in 1931 and is the art deco style. The public spaces are beautiful, and you really feel like you stepped back in time. Bar and restaurant are pricey, but food was excellent. Parking is convenient, though a bit overpriced.
The staff was not overly friendly and in some instances downright rude. Woman at check in was abominable, concierge not great, but staff in bar/restaurant were very helpful and friendly.

I think this hotel was an excellent place to stay but (as mentioned previously) the staff could use some customer service training. We were there to attend graduation at the University of Cincinnati, and it was an easy drive up Vine Street. I cannot gush enough about the ambiance of this hotel. It feels as though you are stepping back in time, but in a good way! Absolutely gorgeous interior with frescos, art deco detailing, marble everywhere, etc. The bar area offered music and dancing in the evening. ...read more

Gloria from Greensburg, PA
April 28, 2013
10.0
Cleanliness, location.
The roomservice delivery person was wearing a perfume that hung in the air after she left. Nice woman, but scent was there for hours.
Group Traveler
Amy from Glandorf, OH
April 25, 2013
Group Traveler
10.0
The rooms were awesome!! We went with a group of girls and there was so much room. The hotel staff was extremly friendly the minute we stepped in the door.
I found that paying 25.00 for vallet seemed a little high. We are staying at this hotel I dont see the reason to pay that much money for parking at the hotel.
Couple
Darla from Calhoun, GA
April 3, 2013
Couple
10.0
they upgraded our room for free since it was a special occasion

Perfect location

Couple
Daniel from Toledo, OH
March 27, 2013
Couple
8.0
The art deco elegance cannot be beat; the staff is superbly trained and helpful, and the location has been one of the best in town for more than 80 years.
It is beginning to feel just the slightest bit faded, especially in the rooms. As part of that sense, our beds were smallish (the hotel claimed they were queen-size, but they felt a little smaller) and uncomfortably lumpy. New mattresses are called for.

The Netherland Plaza is a stunning building in an excellent location, with an excellent, helpful, and caring staff. But the rooms, in particular, are beginning to show their age; this hotel is now on the low side of four stars. The exercise room (it's also a gym for downtown workers) is enormous and well-stocked, though the machines curiously do not include their own TVs.We did not eat at the restaurant, but it is reputed to be among the best in town. The bar, which is in the same room, is well-stocked and absolutely gorgeous.And finally, I cannot praise the staff enough. They don't just go the extra mile for you, they run an entire marathon -- without breaking a sweat. ...read more

Reviews of Hilton Cincinnati Netherland Plaza
(1 - 10 of 131 reviews)
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