Hotels in Covington

Hilton Garden Inn Covington/Mandeville

Hilton Garden Inn Covington/Mandeville

Hilton Garden Inn Covington/Mandeville Image
3 Star
Hotel Guest Rating: 8.6/10
350 Holiday Square Boulevard
Covington, LA 70433

Hotel Guest Rating for Hilton Garden Inn Covington/Mandeville in Covington

# 4 of 12 hotels in Covington
Based on 79 reviews from guests who stayed at the
Hilton Garden Inn Covington/Mandeville
Overall Quality Score
user rating 8.6.0
8.6
Hotel Cleanliness
user rating 9.1.0
9.1
Hotel Staff
user rating 8.7.0
8.7
Location of Hotel
user rating 8.4.0
8.4
Hotel Dining
user rating 7.9.0
7.9
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Hotel Guest Reviews of the Hilton Garden Inn Covington/Mandeville

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Shalimar, FL
April 30, 2013
Couple
10.0
Great location and helpful, friendly staff. Quiet and clean room.
Nothing at all to complain about.

Great room for the price. Very friendly staff. The pool and hot tub were nice and the room was clean with a comfy bed. Would definitely stay here again.

Verified Hotel Guest from Springville, AL
April 29, 2013
8.0
The bed was good.
No

It was an excellent place to spend a night on a long road trip.

Couple
Frances from Long Beach, MS
April 26, 2013
Couple
9.0
Yes. Wonderful staff.
Loved it all

Great deal. Great choice.

Family Traveling with Young Children
Chris from Carbondale, IL
April 21, 2013
Family Traveling with Young Children
9.0
clean rooms, wi-fi worked well

great location with plenty nearby and only 40 mins from New Orleans via 3$ toll bridge.

Senior Travelers
William from Brownsville, TX
April 12, 2013
Senior Travelers
10.0
Nice clean rooms and staff were SUPER FRIENDLY AND HELPFULL
The building numbers where this hotel is located are not available to GPS units.

Highly Recommend this hotel.

Couple
James from Braselton, GA
April 7, 2013
Couple
10.0
We were pleasantly surprised to get the Hotel. We thought we were going to a Motel 8.

We have mentioned to people about our positive experience with Price Line. It was our first experience. Thanks

Business Traveler
John from Pensacola, FL
April 6, 2013
Business Traveler
10.0
The Staff was great.
The steak dinner was very sub-par. No flavor, bland
Business Traveler
Carol from Charleston, SC
March 24, 2013
Business Traveler
10.0
Everything
Breakfast options at the restaurant was alittle expensive.

Comfortable, loved decor, staff was nice.

Family Traveling with Young Children
Raymond from Abbeville, LA
March 18, 2013
Family Traveling with Young Children
9.0
The staff were incredibly friendly and helpful
The breakfast was weak. I have had free breakfasts that were better.
Business Traveler
Amanda from Kansas City, MO
March 12, 2013
Business Traveler
6.0
Staff were friendly.Even during breakfast chaos. Poor wait staff must have said sorry 10 times in the 30 mins. One guy only ordered eggs and had waited for 30 mins. Staff worked hard to please him. Apologized for no menu and my food being late
No free breakfast.The buffet is $10.95 a bit high but not bad. Weirdest buffet Ever.Hot foods,except for waffles, staff order.No menu nor prices for ala carte.Confusing & chaotic.Hot food late-never got. Made self Waffle/banana. 7.95? Wouldnt stay.

The hotel is mostly clean and presents well. Although one of the "clean" glasses had a clear lip print.If you book through Priceline, they wont let you change the bed type-saying it is fixed via Priceline. I simply wanted a King bed since I was alone. Wouldnt it be better for the hotel to rent the double to more people? Clearly they are wrong.Why blame PL when it is probably hotel policy? They advertise at the front desk there is a lever on the bed to increase/decrease air volume for comfort. Never found the lever. The service staff work hard and are friendly. Breakfast was a nightmare. It is supposed to be a buffet so I expected to serve myself and perhaps have an omelet station. Nope. They seat you, no menu. Flat rate of $10.95. They have a banner up near the cooking area that simply lists hot food items the wait staff order for you. Without a menu or having to serve yourself, you have no idea that they only serve sausage links or the hash browns are diced, not shredded. You also dont know that waffles are self-made until you order one from the wait person and he has the uncomfortable position of saying "make it yourself". You also are expected to get your own coffee. And oh how slow they were. I over heard one man whose order had been lost twice-I dont know if he ever got his eggs. I know I never did.I waited for 25 minutes for scrambled eggs and sausages. Made myself a waffle. When the staff asked had I sprayed to griddle, no I hadnt. She proceeded to open the uncooked waffle and instead of discarding it, she sprayed fake oil on my waffle-making it chewy. My bill was about $5.00 and my banana was $2.50 (really?). I have no idea if these were the correct prices because there is no menu. ...read more

Reviews of Hilton Garden Inn Covington/Mandeville
(1 - 10 of 49 reviews)
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