Hotels in Pearland

Hilton Garden Inn Houston/Pearland

Hilton Garden Inn Houston/Pearland

Hilton Garden Inn Houston/Pearland Image
3 Star
Hotel Guest Rating: 8.4/10
12101 Shadow Creek Parkway
Pearland, TX 77584
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Hotel Guest Rating for Hilton Garden Inn Houston/Pearland in Pearland

# 7 of 11 hotels in Pearland
Based on 11 reviews from guests who stayed at the
Hilton Garden Inn Houston/Pearland
Overall Quality Score
user rating 8.4.0
8.4
Hotel Cleanliness
user rating 9.4.0
9.4
Hotel Staff
user rating 8.2.0
8.2
Location of Hotel
user rating 8.7.0
8.7
Hotel Dining
user rating 8.6.0
8.6
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Hotel Guest Reviews of the Hilton Garden Inn Houston/Pearland

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Keli from Freeport, TX
April 16, 2013
Couple
6.0
the front desk staff was horrible!!! the bar tender girl was very helpful tho and the hot tub was great!
the front desk staff was not helpful at all and did not have any knowledge of the hotel they worked for and the bed was horrible

not what i was expecting for a stay at the HILTON!!! The front desk staff was not very helpful or pleasent!!! And the bed was not comfortable at all! But the hot tub was great!!

Family Traveling with Teens
Lee from Colorado, CO
September 5, 2012
Family Traveling with Teens
10.0
Clean, friendly, excellent service, and terrific location.
Nothing
Solo Traveler
Sandy from Carrollton, TX
July 21, 2012
Solo Traveler
10.0
Very friendly staff, and eager to please. Super clean hotel rooms and conference rooms. Beautiful and
inviting lobby.
Solo Traveler
Daphne from Byram, MS
July 5, 2012
Solo Traveler
1.0
It was in a very convenient location and it was very clean.
Staff was not trained very well at all. The service was very poor.

Although the hotel was nice and convenient I will not be staying there again. The staff was not trained properly. They put about 7 different holds in my cards totaling to over $560! Then it was a complete nightmare getting them cleared. I would not recommend this hotel to anyone.

Business Traveler
Jody from Brenham, TX
March 7, 2012
Business Traveler
9.0
Clean, safe, Hotel staff were very friendly and helpful and patient.
Bathroom counter space was very small. May have been the handicap room layout. Did not request handicap room not sure why I was assigned one.
Solo Traveler
Myrtle from New Orleans, LA
November 23, 2011
Solo Traveler
9.0
Helpful and friendly.
Water was not hot, but they fix it later.
Reviews of Hilton Garden Inn Houston/Pearland
(1 - 6 of 6 reviews)
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