Hotels in Louisville

Hilton Garden Inn Louisville/Northeast

Hilton Garden Inn Louisville/Northeast

Hilton Garden Inn Louisville/Northeast Image
2 and 1/2 Star
Hotel Guest Rating: 8.6/10
9850 Park Plaza Place
Louisville, KY 40241

Hotel Guest Rating for Hilton Garden Inn Louisville/Northeast in Louisville

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Based on 10 reviews from guests who stayed at the
Hilton Garden Inn Louisville/Northeast
Overall Quality Score
user rating 8.6.0
8.6
Hotel Cleanliness
user rating 9.8.0
9.8
Hotel Staff
user rating 9.1.0
9.1
Location of Hotel
user rating 8.8.0
8.8
Hotel Dining
user rating 8.0.0
8.0
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Hotel Guest Reviews of the Hilton Garden Inn Louisville/Northeast

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Group Traveler
Hannah from Lincolnton, NC
April 16, 2013
Group Traveler
10.0
It was really nice! Everything was first class.
Room might have been a smoking room at one point but it was still nice!

It was a great hotel!

Senior Travelers
Oliver from Satellite Beach, FL
April 15, 2013
Senior Travelers
8.0
It met expectations in the room - the location was very obscure - the tiny sign was almost non-detectable and the hotel itself was hidden behind a shopping mall.
We were shocked that breakfast was only offered for a fee. when even modest motels provide at least a continental breakfast and some are sumptious, this lack of a complimentary breakfast seemed a true disservice.

If you can find this hotel - it is hidden behind a shopping mall - you will be pleased with the comfort and cleanliness of the room. Be warned, however, there is no breakfast provided except for a stiff fee.

Family Traveling with Young Children
John from Marshall, IL
March 12, 2013
Family Traveling with Young Children
1.0
Room and location
They billed me after already paying for the room through Priceline

Hotel was very nice but the double billing has put a real problem in my finances. The hotel could not correct the situation even 3 days after my stay.

Senior Travelers
Don from Richmond, KY
June 12, 2012
Senior Travelers
7.0
Decor.
WiFi connection did not work for with our computer.
Family Traveling with Young Children
Cynthia from St. Paul, MN
June 5, 2012
Family Traveling with Young Children
The front desk staff was extremely helpul and curtious.
The bed and pillows were some of the most uncomfortable I've slept in!

The hotel is very clean and sharp looking, especially the front entrance. The front desk staff was very friendly, and helpful. The rooms were a bit on the small side. The beds and pillows were not comfortable. The bathroom was modern and very nice. The breakfast was not worth the money. The service at breakfast was lacking a bit. The food was ok. It was mostly food you would expect from a continental breakfast. ...read more

Business Traveler
Sarah from Waukesha, WI
January 13, 2012
Business Traveler
10.0
The room was huge! Loved it.
The soda machines were all sold out of most selections.
Couple
Nancy from New Albany, IN
October 25, 2011
Couple
10.0
We had two issues
and the management corrected them immediately.
There were only 2 towels in the bathroom and water temperature was cold.

Rooms/beds were very nice
worth the money. Also liked very much the fact that each room had a mini fridge and microwave. Location is great, close to shopping/restaurants but kind of hidden from the road. I would stay at this hotel again.

Couple
Doug from Lawrenceville, GA
September 8, 2011
Couple
10.0
It had everything I needed and more. Very upscale for the price!
The breakfast wasnt free, or even cheap. But still a good stay.
Couple
Robin from Cottleville, MO
August 10, 2011
Couple
10.0
Hotel was extremely clean and felt very safe. I would use this hotel again.
Poor choices for television watching

This hotel was very clean and up to date. It is definately somewhere that I would recommend to a women traveling alone. The location, behind an upscale shopping center was a plus.

Reviews of Hilton Garden Inn Louisville/Northeast
(1 - 9 of 9 reviews)
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