Hotels in New Orleans

Hilton New Orleans Riverside

Hilton New Orleans Riverside

Hilton New Orleans Riverside Image
4 Star
Hotel Guest Rating: 8.3/10
Two Poydras Street
New Orleans, LA 70140
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Hotel Guest Rating for Hilton New Orleans Riverside in New Orleans

# 13 of 141 hotels in New Orleans
Based on 207 reviews from guests who stayed at the
Hilton New Orleans Riverside
Overall Quality Score
user rating 8.3.0
8.3
Hotel Cleanliness
user rating 8.6.0
8.6
Hotel Staff
user rating 8.2.0
8.2
Location of Hotel
user rating 9.0.0
9.0
Hotel Dining
user rating 8.4.0
8.4
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Hotel Guest Reviews of the Hilton New Orleans Riverside

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Gayle from Alexandria, LA
May 21, 2013
Family Traveling with Young Children
9.0
Nice rooms but rather small. Excellent location, staff great. Called for extra towels and they were there almost before we hung up
Parking is expensive but that is New Orleans.
Family Traveling with Young Children
Lacy from Saint Martinville, LA
April 28, 2013
Family Traveling with Young Children
8.0
The rooms were great. Very comfortable. Street car stops right at the hotel and goes to the French Quarter.
Staff could have been friendlier. Upon check out bellman just threw our luggage in the backseat of vehicle. We had to rearrange since our children needed place to sit.

Overall it is a nice hotel. But staff may make you feel rushed at times.

Family Traveling with Young Children
Jon from New Iberia, LA
April 2, 2013
Family Traveling with Young Children
7.0
Location!
Cleaning the hallway of room service trays took more than 12 hours, room wasn't serviced until after 4:00PM and a phone call!

Although the room was not serviced timely and room service was not picked up timely, the Hilton met my needs and my trip was delightful. The bar staff was pleasant and charming. Check in and out was efficient.

Family Traveling with Young Children
Sherunda from Montgomery, AL
April 2, 2013
Family Traveling with Young Children
8.0
The room was spacious, the staff was helpful and the hotel was right next to a streetcar stop.
Hotel room bathroom wasn't the cleanest.
Family Traveling with Young Children
Jon from New Iberia, LA
April 1, 2013
Family Traveling with Young Children
7.0
Bar and lobby area was very inviting, especially with young children.
Room service left in the hallway remained for a 24 hour period. Two days our room was not serviced until 4:00 PM! Not typical of this Hilton. Last visits ere amazing!
Family Traveling with Young Children
Cynthia from Ridgeland, MS
January 22, 2013
Family Traveling with Young Children
10.0
Location
High unexpected parking fee. Parking fee should have been noted on the description.

Great location in the middle of everything and easy access to the French Quarter. Enjoyed the view of the river which required an upcharge, but it was worth it! Parking fee was unexpected and seemed a little high compared to fees in surrounding hotels (we checked fees for future visits). As we budget for a night away, it would help to be aware of the parking fees in advance.

Family Traveling with Young Children
Cassie from Deridder, LA
November 13, 2012
Family Traveling with Young Children
9.0
Conveient and the staff was courteous when attending to my concerns.
The linens were not changed and soap dishes in the shower was not cleaned.
Family Traveling with Young Children
Patricia from Carencro, LA
November 13, 2012
Family Traveling with Young Children
10.0
Location was great. Beautiful building
Finding the room was a little confusing because the grounds are so big. But I found a staff member who helped us right away.

Excellent hotel. Loved the location and the interior of the building. Highly recommend this hotel!

Family Traveling with Young Children
Brian from Leesville, LA
September 12, 2012
Family Traveling with Young Children
1.0
Location was perfect.
The staff was unfriendly and sometimes rude.

We will not go back.

Family Traveling with Young Children
Chris from Beaumont, TX
August 4, 2012
Family Traveling with Young Children
10.0
I like the value of the hotel and it is very spacious.
Parking is $35 to park your own vehicle.

Overall this was a great value. It is clean and spacious and everyone at the hotel is very courteous.

Reviews of Hilton New Orleans Riverside
(1 - 10 of 15 family with young children reviews)
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