Hotels in San Antonio
Hilton Palacio Del Rio
Hilton Palacio Del Rio
Hotel Guest Reviews of the Hilton Palacio Del Rio
Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.Sort by: All Travelers | Business Traveler(9) | Solo Traveler(15) | Traveling as Couple(75) | Family with Young Children(19) | Family with Teens(11) | Senior Traveler(4) | Group Traveler(9)
Antone from La Marque, TX
June 14, 2013
Couple
June 14, 2013
Couple
Three things I love about this hotel...LOCATION,LOCATION AND LOCATION!!!!
NOTHING MAJOR, BUT THE PARKING COULD BE A LOT CHEAPER. BE PREPARED.
AWESOME...CANT WAIT TO GO BACK.
Fred from Houston, TX
May 29, 2013
Couple
May 29, 2013
Couple
Good location, food is good, liked the improvements
There was a lot of dust in the room, I do not believe our maid dusted much. Asked for a better room location, the male in the front desk told me that if I booked in priceline have no choice about location. I think this is not too professional
Evan from Austin, TX
May 23, 2013
Couple
May 23, 2013
Couple
The location is adjacent to the river center mall and on the river walk.
Room service failed to clean our room, they were suppose to return but never did. We had to request maintenance on our AC, which was fixed. The room also had a large patio for group functions location right outside our back window and we had no view.
Excellent location, currently under renovation. Valet parking is $40 daily.
David from Mesquite, TX
May 20, 2013
Couple
May 20, 2013
Couple
the hotel was OK - the construction acroos the river was very loud for 6-7 hours daily.
The hotels policy holds $50.00 per day for incidentals. I understand this practice. The staff charges your card for valet, movies, etc. Again, no problem. The problem - they charge you for the actual charges but still hold the $50.00 per day for 3-4 days
Wesley from Friendswood, TX
May 1, 2013
Couple
May 1, 2013
Couple
The staff was pleasant and attentive. We used the valet parking and used the riverwalk to make our way around.
Ernest from Midland, TX
April 9, 2013
Couple
April 9, 2013
Couple
Location
We were booked into a handicap room, not requested and not particularly appealing for non-handicap couple celebrating an important anniversary.
Vicki from Anacortes, WA
April 3, 2013
Couple
April 3, 2013
Couple
This hotel was right on the Riverwalk so it was very easy to enjoy all the restaurants, etc. The bedding was wonderful and the staff (check-in hosts, concierge) were very friendly.
The self park garage was far away and on the 7th floor.
Laura from Moorhead, MN
March 21, 2013
Couple
March 21, 2013
Couple
Perfect location. Right on the riverwalk and 2 blocks from the Alamo.
Verified Hotel Guest from Houston, TX
March 19, 2013
Couple
March 19, 2013
Couple
Location was idea
No free Wifi. Charged $27 per day for parking
Michelle from Burleson, TX
March 18, 2013
Couple
March 18, 2013
Couple
Location for the reason we chose the hotel.
Only complaint is the parking. We valeted and it took about 15 min of sitting in the street before we could turn into the hotel...it was that backed up. When we left we waited about 30 minutes for our car to be brought around. It was very unorganized.
Reviews of Hilton Palacio Del Rio
(1 - 10 of 75 traveling as couple reviews)
See all 147 reviews by date
(1 - 10 of 75 traveling as couple reviews)
See all 147 reviews by date
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