Hotels in San Antonio

Hilton Palacio Del Rio

Hilton Palacio Del Rio

Hilton Palacio Del Rio Image
4 Star
Hotel Guest Rating: 8.8/10
200 South Alamo Street
San Antonio, TX 78205

Hotel Guest Rating for Hilton Palacio Del Rio in San Antonio

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Based on 197 reviews from guests who stayed at the
Hilton Palacio Del Rio
Overall Quality Score
user rating 8.8.0
8.8
Hotel Cleanliness
user rating 9.1.0
9.1
Hotel Staff
user rating 8.9.0
8.9
Location of Hotel
user rating 9.5.0
9.5
Hotel Dining
user rating 8.0.0
8.0
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Hotel Guest Reviews of the Hilton Palacio Del Rio

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Teens
Verified Hotel Guest from Odessa, TX
April 1, 2013
Family Traveling with Teens
9.0
Rooms are nice and the beds are very comfortable.
Doesn't have "Free" continental breakfast.
Family Traveling with Teens
Verified Hotel Guest from Houston, TX
March 30, 2013
Family Traveling with Teens
10.0
Great location, right on the river walk, walking distance to the Alamo and the Tower of the Americas. The staff was superb - so helpful, polite and enthusiastic about their work. A refreshing experience!
Parking is really expensive!
Family Traveling with Teens
Annabella from Laredo, TX
November 17, 2012
Family Traveling with Teens
10.0
I loved the location. and the staff service
the restaurant was under construction, and no shuttle service

this hotel is nice and comfortable

Family Traveling with Teens
Priscilla from Houston, TX
November 8, 2012
Family Traveling with Teens
8.0
Location and looked as if recently remodeled
The elevator in parking garage was out & we had to climb 7 flights of stairs!

Everything was nice and met expectations nicely except for the parking experience. It would have been nice to know that we would have to pay extra for parking and hike a distance to self-park (still paying to do so) and then when the elevators were out climb 7 flights of stairs to get to our car! That part was not fun. Everything else was good!

Family Traveling with Teens
Verified Hotel Guest from Tulsa, OK
July 22, 2012
Family Traveling with Teens
5.0
This hotel is next to the river walk. but you spend around $22.00 per night in parking comparing to a hotel around 10 miles and don't pay for parking.

No parking in the hotel they want you to pay for valet parking.

Family Traveling with Teens
Gerald from Ellisville, MS
June 26, 2012
Family Traveling with Teens
9.0
Location was excellent, hotel was very nice, and
staff was outstanding.

This is a really nice hotel with a fantastic wait staff. They were incredibly nice. The location is excellent. You get off the elevator and you're in the middle of everything. I loved having a private balcony. The valet service was awesome. It could use a larger pool.

Family Traveling with Teens
James from Calera, OK
April 13, 2012
Family Traveling with Teens
5.0
Location relevant to the river walk.

We had a package disappear out of our car while in the care of valet parking.

Family Traveling with Teens
Rhonda from Lewisville, TX
March 18, 2012
Family Traveling with Teens
10.0
Location and room amenities were excellent.
Public airlines were way too over-air-conditioned!
Family Traveling with Teens
Kimmie from Trophy Club, TX
December 28, 2011
Family Traveling with Teens
10.0
This hotel was a find! It was luxurious and fun. It was so convenient to everything at the Riverwalk.

This hotel was an excellent price at a four star resort. I loved the convenience of resort and the friendliness of the staff.

Family Traveling with Teens
Kathy from Cypress, TX
November 30, 2011
Family Traveling with Teens
10.0
Comfortable bed.
Water in shower was either cold or scalding.

Great, we really enjoyed our stay.

Reviews of Hilton Palacio Del Rio
(1 - 10 of 10 family with teens reviews)
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