Hotels in New York City

Hilton Times Square

Hilton Times Square

Hilton Times Square Image
4 Star
Hotel Guest Rating: 8.9/10
234 West 42Nd Street
New York, NY 10036

Hotel Guest Rating for Hilton Times Square in New York City

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Based on 187 reviews from guests who stayed at the
Hilton Times Square
Overall Quality Score
user rating 8.9.0
8.9
Hotel Cleanliness
user rating 9.0.0
9.0
Hotel Staff
user rating 8.9.0
8.9
Location of Hotel
user rating 9.4.0
9.4
Hotel Dining
user rating 7.2.0
7.2
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Hotel Guest Reviews of the Hilton Times Square

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Ruth from Los Gatos, CA
May 9, 2013
Couple
10.0
I really enjoyed my visit at the Times Square Hilton. I have stayed at the Hilton hotels many times and I have never encountered a bad Hilton. Your staff, in my opinion, is one of the best. Sincerely, Ruth Roberts
NO.

Excellent location. Very convenient to the theaters, shops, restaurants/delis, etc. Clean, good smelling rooms. I especially enjoyed not having to make coffee in the bathroom. New York is my favorite city in the U.S. and I can't wait to visit the Hilton again.

Denise from Euless, TX
May 9, 2013
8.0
The Hotel was fine and the Location was perfect
I asked you for Two Queen beds and we got a 1 King for four people but the Hotel gave us a roll-away bed for free but that still left 3 to 1 bed so each night 1 person slept in a chair all night. My complaint was not with the hotel but with Priceline.

The hotel was great perfect location by the subway and in the heart of everything

Carmen from New Hyde Park, NY
April 23, 2013
10.0
The location and room was great. Staff was friendly.
Everything was perfect.
Couple
Verified Hotel Guest from Seymour, CT
April 20, 2013
Couple
10.0
The location was terrific. However, a great location wouldn't have mattered much if the rooms had been disappointing, so the fact that the rooms were very nice and exceeded our expectations was a big bonus. We feel we got a very good value.
No.

PROs: Check in & check out were fast and easy. The lobby and bar areas were clean and comfortable. The rooms were well-cleaned. We were pleasantly surprised at how quiet the rooms were - we had no problem with street noise and heard nothing from the neighboring rooms. The location can't be beat: Restaurants, theaters and other attractions were all within an easy walk. This hotel will be our first choice on our next visit. CONs: There's an Applebee's restaurant at the hotel's front entrance...heads-up, even for NYC it's pricey for this kind of restaurant. The hotel bar staff was very nice, but the all of the nearby choices the drink prices could be a little lower & more competitive. ...read more

Couple
Verified Hotel Guest from Forty Fort, PA
April 10, 2013
Couple
10.0
Great location. Friendly and very helpful staff. Very clean hotel.
Bathroom doors don't lock. Slide door

This hotel is located in the heart of Times Square. It is within walking distance to many attractions and restaurants. Hotel is very clean, neat and has friendly staff that was very helpful. I highly recommend this hotel.

Family Traveling with Teens
Verified Hotel Guest from Medina, OH
April 5, 2013
Family Traveling with Teens
9.0
Newly renovated, good safe location, close to transportation.

Hotel recently renovated - very nice and new.

Couple
Alexander from Brisbane, Australia
April 3, 2013
Couple
10.0
It was wonderful to be met by a wonderful receptionist who was very friendly and helpful. Was treated as a valued guest. Thanks Hilton will stay with you again without a doubt!
No. Everything was excellent.

Fantastic central location for Times Square, Theatres, restaurants and shopping. But if you are coming by taxi get them to take you to the 41st entrance. There are metal blockades on 42st and no standing anytime so hard to stop and cross the street especially with luggage!

Couple
Marybeth from Crestwood, IL
February 21, 2013
Couple
8.0
The room was clean, and the location was great.
No free wifi.
Couple
Peter from Manchester, CT
February 11, 2013
Couple
10.0
Great room. Very clean. Nice staff. Good fitness room.

Good location. Close to Times Square but very quiet in the rooms. Nice sized rooms for NYC.

Group Traveler
Carol from Rhinebeck, NY
February 11, 2013
Group Traveler
8.0
The check in process, reception staff and the room were all good! The location is very good for those that want to be near the theatre district. Plenty of public transport options very near too.

The staff were friendly. The room we had, (2 doubles )was a good size and the view very nice. I would recommend is hotel for those that want to be in Times sq.

Reviews of Hilton Times Square
(1 - 10 of 127 reviews)
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