Holiday Inn Express Bernalillo

Really nothing,but we do recommend the Range Cafe about a mile down the road. Reasonable prices and good food at a reasonable price.

Good restaurants are close by, but not visible from the hotel. Ask at front desk. It's also a couple of blocks from the shuttle train to Santa Fe.

We were passing through on our drive from Texas back home to Utah, and were severely disappointed to find the broken window in the morning when we went to load our luggage. The incident occured between 10pm when we returned from dinner and 7am the following morning when we were ready to check out. Obviously, the hotel isn't directly responsible, but given the occupancy (it was definitely low unless they had a group dropped off without vehicles) and the very iffy surroundings, the staff most certainly should have been instructing the guests to park near the main entrance of the hotel rather than in the back near the door that was closest to our room. Had we arrived to the hotel in the daylight, I perhaps would not have stayed at this hotel as it was clear that it may not be in the safest section of town. Having our 7 year old daughter with us made this situation especially disappointing, not to mention the additional three hours it took to deal with the police, clean up the broken glass from inside the vehicle, call the insurance company, and the need to repack the vehicle so that nothing blew out of the broken window on our drive home. The staff was cordial enough, offering apologies, but they were not really up to speed on how to handle this type of situation: no incident report form to fill out (I wrote it down on a plain piece of paper), the manager was not in before we departed the hotel at a little after 9am even though the Front Desk agent that I originally reported the issue to said she would be in at 8am, and I needed to instruct him on what paperwork I needed copies of. I am in the hotel business too, so this was a little disconcerning to see staff unprepared. ...read more

Enjoyed the rooms very much. I would highly recommend this Hotel to anyone.

Clean & quite! Will be staying there again. Never heard any noise from outside or from other guests in our suite. Suite had lots of room, comfy couch in separate room from bed with a TV, so I could sleep while my husband watched TV.

Sleeping and showering was great along with the climate control.

Very comfy bed and the room was just fine. The attendant at the breakfast was very pleasant and helpful. She kept the area stocked and clean. And the free breakfast was the best I have had anywhere with decent food. The only issue the entire stay was the attendant at the front desk when we checked in - she was short and rude. Certainly don't ask her a question or she gets sarcastic and rolls her eyes...too bad that is ones first experience of the place. Looking up and greeting someone would have been nice too.
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i would recommend this hotel to anyone. everything i want in an over-night rest1