Hotels in Orlando

Holiday Inn Express Hotel & Suites

Holiday Inn Express Hotel & Suites

Holiday Inn Express Hotel & Suites Image
2 and 1/2 Star
Hotel Guest Rating: 8.4/10
5605 Major Boulevard
Orlando, FL 32819
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Hotel Guest Rating for Holiday Inn Express Hotel & Suites in Orlando

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Based on 20 reviews from guests who stayed at the
Holiday Inn Express Hotel & Suites
Overall Quality Score
user rating 8.4.0
8.4
Hotel Cleanliness
user rating 8.9.0
8.9
Hotel Staff
user rating 9.1.0
9.1
Location of Hotel
user rating 9.3.0
9.3
Hotel Dining
user rating 8.5.0
8.5
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Hotel Guest Reviews of the Holiday Inn Express Hotel & Suites

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Business Traveler
Joseph from Arcadia, FL
April 18, 2013
Business Traveler
8.0
The Location says (nearest Universal Studios). However this is a bit misleading because the nearest Hotel to Universal Studios is a Holiday Inn & Suites not the Express. When making my reservations I was misled by this.
Solo Traveler
Jon from Alpharetta, GA
January 29, 2013
Solo Traveler
9.0
location was great
relatively small room....

I felt that this hotel was very good for the price. It has a great location and the rooms are clean.

Couple
Mark from Grand Forks, ND
November 3, 2012
Couple
9.0
Staff was helpful and we liked the shuttle service to the parks.
A lot of hallway noise in the room.

Staff was helpful, breakfast was OK, shuttle service was a great benefit.

Couple
Gretchen from Bradenton, FL
September 26, 2012
Couple
4.0
Good breakfast.
Cramped and
uncomfortable room.

Our room was small and uncomfortable. The thermostat was messed up or something because it was either stuffy hot or cold. Tiny bathrooms made it hard to get ready for the day. Staff was nice. Breakfast was good. It's fine for a day or two, but I wouldn't recommend a longer stay. Also, the rooms were not very soundproof, I could hear every person who walked in the hall, or on the street, and we were on the 10th floor. The regular holiday inn is much nicer. ...read more

Couple
Betty from Blountstown, FL
September 13, 2012
Couple
5.0
The free breakfast had hot items and was good.
The room was super small.

Overall, the hotel was decent but not somewhere to stay with kids. There was no tub, just a shower in a very tight bathroom space. There was a huge cockroach in our room the first night (we did not see another one the rest of the stay). The continental breakfast was very good.

Family Traveling with Young Children
Shawn from Hopemills, NC
April 25, 2012
Family Traveling with Young Children
8.0
Breakfast buffet was great and not crowded and plenty of seats and tables. The coffee was fantastic!
Water pressure in the room was poor. Need pictures or two tone paint on bare walls. Pool needs evening cleaning.

Hotel in a good spot with plenty of restaurants nearby. Excellent access to major roads and highways. Information and WiFi room access was excellent in planning daily trips and maps. Breakfast buffet was terrific!

Couple
Verified Hotel Guest from Cumming, GA
April 5, 2012
Couple
9.0
This hotel is very well-maintained, with a great staff that cares!
The hotel's pool was very small, but spotless!

The hotel is much better for families and kids, than for couples. We are a couple who were there just to spend a couple of quiet days. It's well furnished, very clean, and offers a great breakfast selection. The pool is small, but very well-maintained. All the staff seemed happy and well trained. There were many kids, groups of them on buses, that it was a little noisy until about 11 pm. ...read more

Family Traveling with Teens
Verified Hotel Guest from Farmington Hills, MI
February 26, 2012
Family Traveling with Teens
5.0
It was close to Universal Studios.
Staff was not friendly or helpful. Rooms were in need of update.

The only thing positive about this hotel is that it is very close to Universal Studios where we planned to go the next day. Beyond that, the rooms were dated in need of repair and small. It was certainly not what I had expected from a 3 star hotel. The staff was unfriendly and not helpful. We were given very poor directions for local restaurants and wound up back on the local freeway where we spent an hour in gridlock traffic while we tried to work our way back. ...read more

Couple
Kathryn from Kennesaw, GA
January 31, 2012
Couple
10.0
Loved the cleanliness and the restaurant had awesome food.

I would definitely stay here again. Loved the hotel location and the rooms were really clean.

Solo Traveler
Casey from Boca Raton, FL
January 2, 2012
Solo Traveler
8.0
The shower in the room had the right amount of heat and pressure.
I did not like that I couldn't change the type of room once the booking was made online (I wanted two doubles instead of a king bed).

This was a nice hotel for the price. The staff were cordial and prompt with service. The room was clean and comfortable. No complaints overall.

Reviews of Holiday Inn Express Hotel & Suites
(1 - 10 of 15 reviews)
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