Hotels in Jacksonville

Holiday Inn Express Jacksonville

Holiday Inn Express Jacksonville

Holiday Inn Express Jacksonville Image
2 and 1/2 Star
Hotel Guest Rating: 8.5/10
2115 Highway 17 N
Jacksonville, NC 28546
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Hotel Guest Rating for Holiday Inn Express Jacksonville in Jacksonville

# 1 of 18 hotels in Jacksonville
Based on 37 reviews from guests who stayed at the
Holiday Inn Express Jacksonville
Overall Quality Score
user rating 8.5.0
8.5
Hotel Cleanliness
user rating 8.5.0
8.5
Hotel Staff
user rating 9.2.0
9.2
Location of Hotel
user rating 9.1.0
9.1
Hotel Dining
user rating 7.9.0
7.9
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Hotel Guest Reviews of the Holiday Inn Express Jacksonville

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Teens
Grace from Ontario, NY
April 7, 2013
Family Traveling with Teens
10.0
The room had everything we needed and expected. The beds were comfortable, and though we were on the third floor, the abundance of stairs made it easy to get around if you did not want to wait for the elevator. Though in a busy area, the room was quiet.
The only real negative was the bathroom, which was small and had a low ceiling. We did spend 6 nights there, and it did not really mar our visit. The bathroom did have nice finishes, and was nice and clean. A few of the tv channels were very poor.

The location is a busy area, and therefore central to many restaurants and shops, some within walking distance. Despite the busy location, the hotel is quiet, feels safe, and is easy to get to and find whatever is needed. The staff, both management and cleaners, are very friendly and helpful. Breakfast was a prime consideration to our deciding to stay at the HIE, and it was worthy of our expectations. During our six day stay there was plenty of variety: scrambled eggs were the only consistent hot item; some days accompanied with bacon, sausage, or sausage gravy with biscuits. There is a pancake machine, orange, cranberry and apple juice, all kinds of milk, yogurt, apples, oranges, bananas, muffins, bagels, oatmeal packets, dry cereal, and really delicious cinnamon buns. A really nice extra is the 24 hour self-serve coffee and hot cocoa, and free bottled water available from the front desk upon request. An extra bonus, if you happen to be there on a Wednesday, is the Manager's reception. They have food delivered from a local restaurant, which happened to be from Pancho Villa, I believe, when we were there. It is a nice little perk. The pool looked beautiful, but it was not open since it was too cold to swim during our stay. We did use the workout facilities which are in the Candlewood Suites next door. I believe you can also get passes to a local gym since the hotel does not have facilities of their own. All in all, the Jacksonville HIE is a very nice place to stay for a medium length visit, and we would stay there again without a doubt, if were go there again. ...read more

Family Traveling with Young Children
Diana from Roselle Park, NJ
April 4, 2013
Family Traveling with Young Children
10.0
The rooms were cleaned. the staff was very nice and gentle.
Maybe more channels on the TV

It is very convenient located. The buffet for the free breakfast was very good!! We enjoyed our stay in Jacksonville, NC.

Couple
Dianne from Emporia, VA
March 7, 2013
Couple
10.0
It was wonderful!!
Not at all

It's a great place to stay!!

Family Traveling with Teens
Rhonda from Gainesville, MO
February 20, 2013
Family Traveling with Teens
8.0
Nice room. Friendly front desk staff.
Breakfast was disappointing.

Nice place overall.

Solo Traveler
Ryan from Valparaiso, IN
January 23, 2013
Solo Traveler
8.0
It was clean and nicely kept
Um that I had a guest in my room that wasent staying the night and my stay actually got changed I had to leave early and they double charged me for the room! Never asked just did it
Solo Traveler
Karen from Olmsted Falls, OH
November 29, 2012
Solo Traveler
10.0
Comfortable and roomy and clean.
Door slamming last night there by other occupants.
Family Traveling with Teens
Jack from Greer, SC
November 26, 2012
Family Traveling with Teens
1.0
Staff is very friendly and helpful
Rooms are small, old, tired, not in good repair. Hotel is $20 more than much better next door

Not knowing anything about Jacksonville, I chose Holiday Inn Express because of the brand name even though the quoted price was $20 more. What a mistake. The rooms are old, the mattress was so worn out it was broken down. The linens were old. The parking lot was old and unlit. Didn't feel safe for a late night arrival. There was nothing about this that even came up to the standard of something half the price. I won't be making the mistake of choosing a Holiday Inn product any time soon. On a positive note, the staff is very friendly and courteous. ...read more

Family Traveling with Teens
Vernell from Warwick, RI
August 16, 2012
Family Traveling with Teens
10.0
Very friendly helpful with booken in and checkin out.
They did not change the bedding only when we check out could have use more towels.

Found the staff friendly. The room clean, they even added a cott for my granddaughter. If
I had to stay again it would be here.

Family Traveling with Teens
Deb from Waldorf, MD
July 17, 2012
Family Traveling with Teens
9.0
IMPRESSED WITH THE CLEANLINESS,FRIENDLY STAFF, GREAT FOOD AT BREAKFAST.
OUR ROOM HAD A MUSTY SMELL TO IT,BUT VERY CLEAN.

WOULD USE IT AGAIN. PLEASANT STAFF, GOOD BREAKFAST FOOD,CLEAN HOTEL AND CONVENIENT TO MCAS CAMPS GEIGER AND LEJEUNE. AS WELL AS STORES AND RESTAURANTS.

Couple
Jeff from Bloomington, IL
July 8, 2012
Couple
4.0
Friendly staff. Location.
Housekeeping. Ice machine, washing machine did not work. Bathroom was not very nice.

Needs to brought up better standards.

Reviews of Holiday Inn Express Jacksonville
(1 - 10 of 26 reviews)
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