Hotels in Roanoke

Holiday Inn Express Roanoke-Civic Ctr

Holiday Inn Express Roanoke-Civic Ctr

Holiday Inn Express Roanoke-Civic Ctr Image
2 and 1/2 Star
Hotel Guest Rating: 8.0/10
815 Gainsboro Road
Roanoke, VA 24016
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Hotel Guest Rating for Holiday Inn Express Roanoke-Civic Ctr in Roanoke

# 6 of 29 hotels in Roanoke
Based on 42 reviews from guests who stayed at the
Holiday Inn Express Roanoke-Civic Ctr
Overall Quality Score
user rating 8.0.0
8.0
Hotel Cleanliness
user rating 8.0.0
8.0
Hotel Staff
user rating 8.5.0
8.5
Location of Hotel
user rating 8.4.0
8.4
Hotel Dining
user rating 7.3.0
7.3
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Hotel Guest Reviews of the Holiday Inn Express Roanoke-Civic Ctr

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Sandy, UT
April 19, 2013
Couple
8.0
the girl at the desk in the evening seemed to be really put out when we asked her something. The gal in the morning was great. The breakfast was very good.
The gal in the morning was great. There was a biker caravan staying there that night and during the night there was quite a raucus in the parking lot, but when we called the front desk they quickly took care of it.
Senior Travelers
Dorothy from Winchester, VA
March 6, 2013
Senior Travelers
9.0
nearness to daughter's function
We had trouble with room key. Desk attendent Sunday thought the battery was needing a change.

great location, close to dinning options and sites of interest

Couple
Verified Hotel Guest from Raleigh, NC
February 24, 2013
Couple
10.0
Staff was extremely helpful and friendly and accommodating. The new breakfast menu is fantastic with lots of choices, hot foods and a nice atmosphere.
Couple
Karen from Pensacola, FL
November 8, 2012
Couple
3.0
The breakfast is great.
carpet dirty, no cups two night ,key cards changed two , so each time u have to go back down to lobby

Dont want to stay there again, this was our three time to stay there , but not again.

Couple
Verified Hotel Guest from Huber Heights, OH
October 19, 2012
Couple
4.0
Staff was kind.
Location, no one delivered.

The hotel was not worth the cost. The hotel was dirty and the rooms were small and not the norm we expect from Holiday Inn. Staff was friendly but would likely never stay there again.

Couple
Zachary from Ottawa, Canada
October 11, 2012
Couple
9.0
Clean room, good beds and pillows. Good location and tasty hot breakfast.
No.

This is a clean tidy hotel in a great location. Downtown is a 3 minutes drive. The breakfast is superb; hot, fresh and great selection. Front desk staff friendly and helpful.

Business Traveler
Chris from Columbus, GA
August 18, 2012
Business Traveler
8.0
Friendly staff, nice breakfast and
clean room.
Nothing comes to mind.
Business Traveler
James from Bogart, GA
August 10, 2012
Business Traveler
1.0
Nothing
Halls smelled, bathrooms old and nasty.

Pretty much a dump. Needs major updating.

Family Traveling with Young Children
Bart from Kalmthout, DC
August 6, 2012
Family Traveling with Young Children
4.0
Breakfast
Dirty floor and smoke smelling bathroom in non-smoking room.

Dirty floor and smoke smelling bathroom in non-smoking room.

Business Traveler
Rob from Newport News, VA
August 6, 2012
Business Traveler
9.0
Location and staff.
Phone in room had nasty gunk all over cord.

Location and staff were awesome! The room was clean with the exception of some gunk on the phone, but I just put it on the floor. Bathrooms were clean and its minutes from the marketplace.

Reviews of Holiday Inn Express Roanoke-Civic Ctr
(1 - 10 of 24 reviews)
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