Hotels in Auburn

Holiday Inn Fingerlakes

Holiday Inn Fingerlakes

Holiday Inn Fingerlakes Image
3 Star
Hotel Guest Rating: 7.8/10
75 North St
Auburn, NY 13021
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Hotel Guest Rating for Holiday Inn Fingerlakes in Auburn

# 2 of 6 hotels in Auburn
Based on 54 reviews from guests who stayed at the
Holiday Inn Fingerlakes
Overall Quality Score
user rating 7.8.0
7.8
Hotel Cleanliness
user rating 7.8.0
7.8
Hotel Staff
user rating 8.6.0
8.6
Location of Hotel
user rating 8.2.0
8.2
Hotel Dining
user rating 8.0.0
8.0
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Hotel Guest Reviews of the Holiday Inn Fingerlakes

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Sherree from Brooklyn, NY
May 1, 2013
Family Traveling with Young Children
7.0
Location
Bathroom had many tiny black wormy things crawling around. Told my girls to not rest anything on the floors including their shoes. The towels were subpar.

Hotel was ok. Carpet in rooms need upgrading and the rooms need to be exterminated. We saw black crawly worm like things crawling. The free breakfast was not included because we were Priceline guests.....UNFAIR!

Group Traveler
Verified Hotel Guest from Mechanicsburg, PA
April 11, 2013
Group Traveler
5.0
right in center of Auburn, clean room, efficient staff
state penitentiary right behind hotel with giant walls and guard towers, but never felt unsafe...overwhelming smell of chlorine in hotel due to overchlorinated pool sitting right in center of hotel atrium..will bother some people tremendously
Couple
Louise from Dalmatia, PA
February 19, 2013
Couple
10.0
The room was very nice and very clean. The staff were excellent and very helpful. The location was good too.
We really loved staying here and will here stay again. The only thing I didn't enjoy was that the pool was centrally located; most guests had to go by it to get to the lobby or other entrances. Also, the instructions for Rapid Checkout were not clear.

I would definitely stay here again when visiting the area. The hotel was so clean and the staff were excellent. It's a good location and easy to get to the other attractions in the area.

Family Traveling with Teens
Jie from Novi, MI
February 19, 2013
Family Traveling with Teens
6.0
Too noise, very bad sound insulation, the swimming pool even open in middle night 1:00am, could not have sleep at all.The TV was not working properly, hard to watch world news and local weather program. Called hotel staff to fix the problem but
Couple
Lee from Lyndonville, NY
January 21, 2013
Couple
9.0
Location was perfect for us as we wanted a place downtown, which was close to the locations we were going to visit.

Hotel was filled with families with young boys attending some type of icehockey event which we were unaware of beforehand. At check in the clerk said she was switching our room to be in a more quiet place and then explained why to us. As such the pool was filled with youngsters that evening, so we didn't get to use that. But we were appreciative of the information and the room switch for our comfort. ...read more

Couple
Marc from North East, PA
December 7, 2012
Couple
4.0
The room was dirty....had hair on the toilet seat and in the shower. The staff was friendly and tried to correct, but it was one thing after another.
Senior Travelers
Roger from Milwaukee, WI
November 5, 2012
Senior Travelers
10.0
Food in the restaurant was way above expectations.
Selection of TV channels.

Very friendly and welcoming with a better than usual restaurant.

Couple
Lisa from Niskayuna, NY
November 1, 2012
Couple
1.0
That we checked out and left. We will never stay there again.
They didn't have our reservation, even though I had a confirmation number, they couldn't find it. After 3 hrs of panic, calling all other hotels in the area looking for our reservation, we drove to this hotel, that said we had no reservation.

Dirty. Hair in they shower left from previous guests. Front desk staff, not helpful, not intelligent, couldn't find our reservation on check in. We waisted 3 hours of our day scrambling to find our hotel, come to find out. Holiday Inn spelled our name wrong when they checked us in. Then day two, we still couldn't get into our room, the front desk again said we didn't have reservations. ...read more

Couple
John from Meadville, PA
October 12, 2012
Couple
9.0
Value.
I didn't realize it was next to a state prison.

Nice large rooms. Great value.

Business Traveler
Robin from Chittenango, NY
September 24, 2012
Business Traveler
9.0
Very friendly staff.
Misleading entrance - I had to drive around the block because I missed it.

Clean, comfortable, friendly staff, pretty good food, quiet, free Wi-Fi.

Reviews of Holiday Inn Fingerlakes
(1 - 10 of 27 reviews)
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