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Holiday Inn London-Sutton

Holiday Inn London-Sutton

Holiday Inn London-Sutton Image
3 Star
Hotel Guest Rating: 6.5/10
Gibson Road
Surrey SM1 2RF
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Hotel Guest Rating for Holiday Inn London-Sutton in Sutton

# 1 of 5 hotels in Sutton
Overall Quality Score
user rating 6.5.0
6.5
Hotel Cleanliness
user rating 7.0.0
7.0
Hotel Staff
user rating 8.0.0
8.0
Location of Hotel
user rating 9.0.0
9.0
Hotel Dining
user rating 7.5.0
7.5
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Hotel Guest Reviews of the Holiday Inn London-Sutton

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Sort by: All Travelers | Business Traveler(1) | Traveling as Couple(1)
Business Traveler
Frank from Reno,NV
March 13, 2010
Business Traveler
8.0
Convenience to train, eats, and shopping.
Internet was not free.

Hotel was safe and staff nice. Bed was old and saggy. Chair was well worn and a bit shabby. Toilet paper was rough.

Couple
Nyala
October 10, 2008
Couple
5.0
The breakfast selection, the water pressure and the location worked for us.
It was shabby and dingy and the charges for phone calls were outrageous.

We stayed at this hotel for convenience as it was close to family. It is not good value for money and offers very little in the way of creature comforts. They do not even an ironing board. Rooms are cramped, bathrooms are old and musty, public areas are unattractive and hallways smelled of cigarette smoke. The beds were clean but not very comfortable. Do not use the phone - the charges for even local calls are astronomical! The staff are relatively friendly and helpful. ...read more

Reviews of Holiday Inn London-Sutton
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