Hotels in Middletown

Holiday Inn Middletown

Holiday Inn Middletown

Holiday Inn Middletown Image
3 Star
Hotel Guest Rating: 7.1/10
68 Crystal Run Road
Middletown, NY 10941
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Hotel Guest Rating for Holiday Inn Middletown in Middletown

# 2 of 6 hotels in Middletown
Based on 69 reviews from guests who stayed at the
Holiday Inn Middletown
Overall Quality Score
user rating 7.1.0
7.1
Hotel Cleanliness
user rating 7.5.0
7.5
Hotel Staff
user rating 7.3.0
7.3
Location of Hotel
user rating 8.0.0
8.0
Hotel Dining
user rating 6.1.0
6.1
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Hotel Guest Reviews of the Holiday Inn Middletown

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Business Traveler
Peter from West Long Branch, NJ
April 22, 2013
Business Traveler
4.0
Clean
No way was It a 3 star

This is a two 1/2 star property.

Group Traveler
Chien Chang from Mississauga, Canada
March 19, 2013
Group Traveler
7.0
Friendly staff, proximity to shopping and restaurants
it is a bit outdated, but it serves its purpose

Very friendly staff, it is 20 min drive to the Woodbury Outlet mall (the purpose of our trip). There are also family restaurants nearby (Chili's, TGIF, etc)

Couple
Gaozhong from State College, PA
March 1, 2013
Couple
9.0
Nice room and good service.
Price reasonable wit 3 start hotel

Highly recommended

Family Traveling with Young Children
Verified Hotel Guest from Deleon Springs, FL
February 27, 2013
Family Traveling with Young Children
8.0
The rooms were a good size, and the pool was great. I don't normally like to swim but the water was so warm, and didn't have too much cholorine in it. I was in it all 4 days atleast twice a day!
Front counter staff seemed a little rude when I checked in the second time and when I came down with a question. The rest/bar area was not the best. Small menu.
Business Traveler
Jennifer from Schenectady, NY
February 24, 2013
Business Traveler
5.0
The heating unit in the room was not working properly. When it turn on and off it squeeked as if a door was opening and was very unnerving. It took me a bit of time to realise what the noise was and that someone was not trying to get into my room. Creapy.

I've stayed at this hotel many times as it is the one i get the best deal thru priceline. It smells of smoke and I'm surprised it is 3 star and there is a Hampton Inn down the street that is 2.5 stars. I would rather stay at the Hampton Inn.

Couple
Neil from Haddonfield, NJ
January 30, 2013
Couple
9.0
The staff was very helpful when I didn't realize I booked a double bed room instead of a single bed. They changed it with no issues! The bar was a great feature as well as the indoor pool.
The only complaint that the water pressure was insane. It was so hard that my fiancé could not stand under it and had to take a bath. I bared it for a quick two min shower. Additionally, watch the hot water because it gets extremely hot! Like burning hot

The staff was very helpful when I didn't realize I booked a double bed room instead of a single bed. They changed it with no issues! The bar was a great feature as well as the indoor pool. The only complaint that the water pressure was insane. It was so hard that my fiancé could not stand under it and had to take a bath. I bared it for a quick two min shower. Additionally, watch the hot water because it gets extremely hot! Like burning hot. If they fix that I would definitely stay there again. Not sure if it had anything to do with our room being in the low 100's, maybe it's a first floor thing. ...read more

Business Traveler
Gary from Vernon, CT
January 14, 2013
Business Traveler
10.0
comfortable bed room was quiet and cozy.

Close to shopping. Close by interstate. Clean, comfortable, quiet room. Friendly, helpful staff. Indoor pool. Bar/Restaurant on site. Nice breakfast to start the day! Plenty of parking and some for larger vehicles, trailers,trucks etc.

Family Traveling with Teens
Joel from Stroudsburg, PA
January 6, 2013
Family Traveling with Teens
9.0
Very clean hotel. Breakfast was good.
Front desk staff could stand to be a bit more cordial. Did not exactly treat the guest with the hospitality desired.

Overall I would recommend this hotel to any traveler.

Family Traveling with Teens
Priceline Guest from Toronto, Canada
December 30, 2012
Family Traveling with Teens
2.0
stained toilet bowl and bathtub. Rusty washroom door.

Staff was not friendly. TV was not working on the first night. Our door was not closed properly when we returned to our room the next day and anyone could just walk in. With such an important mistake, we did not even receive a proper apology.

Couple
Priceline Guest from Cromwell, CT
December 26, 2012
Couple
8.0

Hotel rooms were updated, comfortable, and well-appointed with a mini-fridge and microwave and in-room safe. Bathroom was updated. Restaurant was small, not what we were expecting, but the food came quickly, was good, and the staff were pleasant.

Reviews of Holiday Inn Middletown
(1 - 10 of 46 reviews)
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