Hotels in Gretna

Holiday Inn New Orleans Westbank Tower

Holiday Inn New Orleans Westbank Tower

Holiday Inn New Orleans Westbank Tower Image
3 Star
Hotel Guest Rating: 7.7/10
275 Whitney Avenue
Gretna, LA 70053
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Hotel Guest Rating for Holiday Inn New Orleans Westbank Tower in Gretna

# 1 of 2 hotels in Gretna
Based on 44 reviews from guests who stayed at the
Holiday Inn New Orleans Westbank Tower
Overall Quality Score
user rating 7.7.0
7.7
Hotel Cleanliness
user rating 8.3.0
8.3
Hotel Staff
user rating 7.9.0
7.9
Location of Hotel
user rating 7.4.0
7.4
Hotel Dining
user rating 6.9.0
6.9
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Hotel Guest Reviews of the Holiday Inn New Orleans Westbank Tower

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Janine from Lafayette, LA
April 10, 2013
Couple
3.0
beautiful room, BUT too much noise! Didn't sleep well with all the noise.
noise

not much sleep next to the expressway.

Verified Hotel Guest from Hattiesburg, MS
April 10, 2013
10.0
The view and staff was great
House keeping was a little noisy early in the morning. But they all were very nice.

I would recommend it.I would like to stay there on my next visit.

Business Traveler
Verified Hotel Guest from Miami, FL
April 9, 2013
Business Traveler
8.0
The staff were very friendly.
Noise from the expressway. They place Priceline customers in rooms overlooking the expressway.
Couple
Verified Hotel Guest from Athens, TX
April 3, 2013
Couple
6.0
Location. The room was clean and ready for us when we got there.
The room had damage to the wall close to the window that needed repair. Some of the public areas also were in need of maintainance or repair.

Good place to stay, clean and pretty friendly staff. Trashy outside, and some mildew problems in the hallways, but overall I would stay again for the price.

Family Traveling with Young Children
Omar from Houston, TX
April 2, 2013
Family Traveling with Young Children
10.0
Cleaning room, the stuff are so kind with me, business center, nice building
Littel far from the downtown
Family Traveling with Young Children
Gerardo from Laredo, TX
March 20, 2013
Family Traveling with Young Children
I don't know, they were overbooked and I was unable to stay at this hotel. The girl that called and told me that they were overbooked was very rude and didn't care of my having to stay somewhere else. The hotel Manager was supposed to contact me,but didnt
I don't know, they were overbooked and I was unable to stay at this hotel. The girl that called and told me that they were overbooked was very rude and didn't care of my having to stay somewhere else. The hotel Manager was supposed to contact me,but didnt

I don't know, they were overbooked and I was unable to stay at this hotel. The girl that called and told me that they were overbooked was very rude and didn't care of my having to stay somewhere else. The hotel Manager was supposed to contact me, and help me find another hotel,He NEVER called me or made an effort to contact me. I was driving in with my family and had made that reservation using my smartphone. I was told by a priceline rep. that the hotel had neglected to close off their open rooms for reservations. I ended up having to look for a hotel for 3 hours after they told me I couldn't stay. I was very dissapointed at the service at this hotel. It was not my fault they had made a mistake, they should have been nicer when they told me, and helped me look for another holiday inn in the area, which I did. I do not recommend this hotel, and I will utilize all my business/ personal contacts to make sure everyone knows it too. ...read more

Couple
Brian from Hattiesburg, MS
March 18, 2013
Couple
9.0
Great distance to the French Quarter
Not alot of public parking

Great deal

Family Traveling with Young Children
Verified Hotel Guest from Eden Prairie, MN
March 12, 2013
Family Traveling with Young Children
8.0
Helpful and responsive staff at the front desk. Nice view of the downtown from the room.
Staff for the breakfast buffet a bit rude. Breakfast choices very limited even compared to similar or lower star hotels. Unfortunately we were there during the time when a cruise was leaving and parking was a problem.
Business Traveler
Verified Hotel Guest from New Braunfels, TX
January 25, 2013
Business Traveler
9.0
Nice rooms, friendly staff, attached Bar and Grille was nice.
NO

Nice hotel, friendly staff. Good food

Couple
James from Panama City Beach, FL
December 19, 2012
Couple
6.0
Location was good. Restaurant was accessible.
Lobby carpets need replacements, painting on floors.
Reviews of Holiday Inn New Orleans Westbank Tower
(11 - 20 of 40 reviews)
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