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Holiday Inn South Broadway

Holiday Inn South Broadway

Holiday Inn South Broadway Image
3 Star
Hotel Guest Rating: 7.6/10
5701 South Broadway
Tyler, TX 75703
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Hotel Guest Rating for Holiday Inn South Broadway in Tyler

# 6 of 28 hotels in Tyler
Based on 153 reviews from guests who stayed at the
Holiday Inn South Broadway
Overall Quality Score
user rating 7.6.0
7.6
Hotel Cleanliness
user rating 7.9.0
7.9
Hotel Staff
user rating 8.2.0
8.2
Location of Hotel
user rating 8.4.0
8.4
Hotel Dining
user rating 7.4.0
7.4
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Hotel Guest Reviews of the Holiday Inn South Broadway

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Sort by: All Travelers | Business Traveler(27) | Solo Traveler(19) | Traveling as Couple(32) | Family with Young Children(15) | Family with Teens(6) | Senior Traveler(6) | Group Traveler(1)
Senior Travelers
Verified Hotel Guest from Ruston, WA
May 15, 2013
Senior Travelers
10.0
It was great!
It would have been helpful not to have had a handicap room or at least the choice.

We can easily recommend this hotel and it had a great Mother's Day Brunch!!!

Business Traveler
Aaron from Mabank, TX
January 16, 2013
Business Traveler
9.0
Location and staff
Hotel being remodeled

The 3 star rating is accurate for this hotel. Tyler TX does not offer a 4/5 star hotel so this Holiday Inn is about the best in the area. Will choose this hotel for my next stay in Tyler.

Couple
Terry from Austin, TX
December 28, 2012
Couple
1.0
no hot water - at least no hot water and water pressure at same time / plenty of pressure with clod water but as soon as you try to adjust for warm or hot water the pressure dropped to a drizzle. It was terrible because we needed to get ready for a Christ

I would not recommend

Couple
Dwayne from Bruceville, TX
December 10, 2012
Couple
8.0
Lobby
First room i was in was not remodeled yet and had a horrible shower head and pressure. The next room i was in was remodeled, nice,good shower, bed is a little firm

Undergoing remodel, be sure you request remodeled room then it can be considered 3 star

Family Traveling with Young Children
Bridget from Fort Worth, TX
December 3, 2012
Family Traveling with Young Children
9.0
The rooms were nice. Unfortunately the doors leading to the balconies were locked for every room. It would have been nice to have had a chair to sit out on the balcony.
Location of the ice machine (two floors away). Parking was limited. Breakfast was priced higher than some lunch and dinner options....we did not do breakfast because of the cost.

The Holiday Inn Broadway South was very nice. Parking was a bit of an issue due to the hotel sets off the street and parking is somewhat limited for the size of the hotel. The dining staff was very nice and helpful. We did not eat breakfast there, felt the price was a tad high, but did have dinner there two nights. The hotel appears to be going through some "refurbishment". One thing I did not like was we were on the 2nd floor and the closest ice machine was on the 4th floor. ...read more

Couple
Kristina from Los Lunas, NM
November 12, 2012
Couple
9.0
Good location and staff was very friendly
Hotel was hosting an event and our room was on the ground floor near the event. It was a bit load when we were trying to go to bed because of the close proximity.
Family Traveling with Teens
Lindy from Knippa, TX
October 19, 2012
Family Traveling with Teens
9.0
Very clean and quiet.
They did not have a complimentary breakfast. All other I have stayed at have provided one.
Business Traveler
Joe from Tyler, TX
October 18, 2012
Business Traveler
1.0
Nothing
Old, dirty, not a 3 star, outdated, etc.

Just because they have a pool or a restaurant should not be a factor in deciding star level.

Family Traveling with Teens
John from Austin, TX
October 18, 2012
Family Traveling with Teens
9.0
Staff was very accommodating during check-in finding best room for our needs.
Family Traveling with Young Children
Kathrine from Nacgdoches, TX
October 5, 2012
Family Traveling with Young Children
6.0
Everyone was nice and helpful.
I did not like that they charged me 4 different times for the same things. They really messed up my bank account.

Make sure they do not charge you twice for the room and make sure they do not charge you to much for the things that you get at the restaurant or the bar.

Reviews of Holiday Inn South Broadway
(1 - 10 of 106 reviews)
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