Hotels in Franklin

Extended Stay America - Nashville - Franklin - Cool Springs

Extended Stay America - Nashville - Franklin - Cool Springs

Extended Stay America - Nashville - Franklin - Cool Springs Image
1 Star
Hotel Guest Rating: 6.5/10
680 Bakers Bridge Avenue
Franklin, TN 37067

Hotel Guest Rating for Extended Stay America - Nashville - Franklin - Cool Springs in Franklin

# 13 of 19 hotels in Franklin
Based on 54 reviews from guests who stayed at the
Extended Stay America - Nashville - Franklin - Cool Springs
Overall Quality Score
user rating 6.5.0
6.5
Hotel Cleanliness
user rating 6.1.0
6.1
Hotel Staff
user rating 6.7.0
6.7
Location of Hotel
user rating 8.5.0
8.5
Hotel Dining
user rating 6.5.0
6.5
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Hotel Guest Reviews of the Extended Stay America - Nashville - Franklin - Cool Springs

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Business Traveler
William from Tunnel Hill, GA
June 15, 2013
Business Traveler
8.0
Location
would like to had choice of double beds at the discount price like the first time I used Priceline to book my stay at this hotel.

Overall good, staff was always willing and helpful.

Solo Traveler
Tyler from Salem, VA
May 29, 2013
Solo Traveler
10.0
I really enjoyed that the hotel had a kitchen and that said kitchen was also extremely clean. Everything was very clean within the room.
What I did not like about this hotel was they do not leave the breakfast out for very long. Other than that this is a great place to stay.

I came down for a wedding in Nashville, and my girl friend and her family stayed in a Courtyard Marriot which, don't get me wrong was nice, but I personally enjoyed the Extended Stay better. The kitchen is not just thrown together, but actually clean and nice, the stove and microwave are built in. And the bathroom was spotless. The carpet was extremely clean, as well as the bed. My girl friend changed from the wedding at the my hotel and actually said she liked my room better than hers(said her's was too "busy" as in too much going on in the room and the place didn't even have a mini fridge or microwave. For less than her I got an extremely clean room, with a kitchen, and great service. Go Extended Stay if your in this area! I will stay again! ...read more

Solo Traveler
Denise from Lincoln Park, MI
May 20, 2013
Solo Traveler
1.0
I didn't feel safe there for starters. The area was extremely secluded given it's just off I65 oddly enough. The girls at the desk were indifferent and not very helpful. The room was very dirty. There was a very strong odor of garlic or curry idk.

It was in a great location as far as restaurants go. Easy on/off of interstate 65. I would have stayed had it been clean and not reeked of garlic or curry and I was not travelling alone.

Solo Traveler
William from Tunnel Hill, GA
May 11, 2013
Solo Traveler
10.0
The staff from Jeff, to Anastasia and Sam were very helpful with info about the area for food, etc. I don't believe there was anyone at any motel chain that could have been more courteous or willing to accommodate there guest as this staff did so.
Yes, I was not allowed to extend the current room rate beyond the 3 booked days, had to move to another Extended Stay America in Brentwood which cost more. I had an additional doctors appointment added to my schedule that was unsuspected, but pleased.

I would suggest to Extended Stay America and to Priceline to allow customers to extend the stay at the same rate per day as book, especially for veterans such as myself who had to stay an extra day beyond my scheduled appointments in order to get all medical appointments that were added I knew nothing about until the day before my checkout date of May 9th.

Solo Traveler
Ann from Little Rock, AR
April 28, 2013
Solo Traveler
8.0
Super-friendly staff easy to reach by phone.
When I give directions, I tell my friends to look for the Hyatt on Bakers Bridge and that the Extended Stay is tucked behind it! Can be hard to find if you've never been there before. Don't forget to pack shampoo. The windows do not open.

I like how this hotel is close to all points of interest in Franklin and Cool Springs. I can take Caruthers or other local routes rather than having to get on I-65 for everything. The CVS drugstore on the corner is open til 10pm or so and is good for grabbing any incidentals.

Couple
Michelle from Southaven, MS
April 24, 2013
Couple
4.0
The location was great. The room looked nothing like what is online.
Old and in fair condition

It was in a great location and was not what I was expecting for this area. I would not stay here again

Family Traveling with Teens
Alan from Lynn, MA
April 22, 2013
Family Traveling with Teens
9.0

As the old saying goes you get what you pay for. I was pleased with my room, just needed a place to sleep at night, myself and my sister.Dunkin Donuts about a mile away, 2 major drug stores within that same mile. I would use this chain again. As Bob Barker used to say " Come on down,you're next on the Price is Right"

Business Traveler
Dwight from Thelma, KY
April 17, 2013
Business Traveler
10.0
great staff including Anastacia & Derek
no

best deal in CoolSprings area

Business Traveler
Dwight from Thelma, KY
April 17, 2013
Business Traveler
10.0
Anastasia & Derrick were great! I stay here a lot and they are always helpful when i come in. Everyone here is great i just dont know everyone's names! I Highly recommend these guys!
no

for the price you cant beat it

Business Traveler
Dwight from Thelma, KY
April 17, 2013
Business Traveler
10.0
Derrick & Anastasia at the front desk were great people. Always helpful staff!
no

best locale in the area for the price

Reviews of Extended Stay America - Nashville - Franklin - Cool Springs
(1 - 10 of 42 reviews)
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