Hotel Lucerne

Perfect location near the park on the Upper East. Greeted immediately. Desk staff was courteous and helpful. Room was great. Amenities also nice. I used the fitness center which was small, but overall clean and everything was working, so cannot complain!

The room was small but very cute n clean the staff very helpful and friendly, location is great overall the hotel is excellent.

2 blks from the Natural history museum, great location. Just commercial enough area, plus close to Central Park. Concierge service was excellent and friendly.

I really enjoyed the staff and cleanliness of the hotel. Many of the more upscale hotels I've stayed in have lacked quality housekeeping and hospitality staff. Although there were issues with the free WiFi, it would have been better at dial up speed. I tested the speed and was only 5 mbps. It severely hurt the projects I was trying to complete. The linen and bed spread was substandard. ...read more

Overall a nice hotel.

I really enjoyed staying at The Lucerne Hotel! I had a room with a single bed in my room, which gave me a feeling of being in the comfort of my bedroom. Loved the decor of the room. The walk-in-closet with perfect for a single person. The bathroom was very nice--more of a 1940s or even a pre-war decor. The hotel lobby theme was either pre-war or 1940s motif--clean carpet and elevators. It is very charming! Also, the staff is very friendly! The room offer complimentary newspapers, which includes the New York Times. ...read more

Excellent comfort and service without being posh.

Second 5+ day stay at Lucerne. Traveled as single mom with toddler and staff was fabulous. Our new upper west side "go to" hotel. Thank you, Lucerne!