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Hotel Rex

Hotel Rex

Hotel Rex Image
3 Star
Hotel Guest Rating: 7.6/10
562 Sutter Street
San Francisco, CA 94102
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Hotel Guest Rating for Hotel Rex in San Francisco

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Based on 67 reviews from guests who stayed at the
Hotel Rex
Overall Quality Score
user rating 7.6.0
7.6
Hotel Cleanliness
user rating 8.2.0
8.2
Hotel Staff
user rating 8.4.0
8.4
Location of Hotel
user rating 8.7.0
8.7
Hotel Dining
user rating 7.5.0
7.5
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Hotel Guest Reviews of the Hotel Rex

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Sort by: All Travelers | Business Traveler(3) | Solo Traveler(13) | Traveling as Couple(22) | Family with Young Children(2) | Family with Teens(2) | Senior Traveler(1)
Couple
Steve from Santa Fe, NM
April 23, 2013
Couple
7.0
Location was fairly close to everything. Could catch trolley, bus, or whatever to get around city.
Cost for parking was very high. Cost a total of $95.76 for two days valet parking. Ouch!

The room was smaller and older but was to be expected since it is an older hotel in downtown San Francisco and not a newer chain hotel. In spite of that, was comfortable, had wireless internet, staff was friendly and helpful, nice TV. Couldn't really ask for more. Was able to walk to nearby restaurants, Starbucks, and transportation like trolley, sight-seeing buses, etc. Only complaint was the high cost for parking but I guess it was to be expected for location. If I wanted to avoid the parking would have probably have had to get a place on the outskirts of SF. ...read more

Couple
Richard from Encinitas, CA
March 13, 2013
Couple
7.0
staff, location
VERY small room; poor airconditioning
Couple
Kristin from Tigard, OR
January 3, 2013
Couple
8.0
It smelled wonderful in the public spaces and the room.
Couple
Priceline Guest from Chicago, IL
January 1, 2013
Couple
9.0
extremely helpful staff
I was pretty much pleased with everything.

The hotel is in a great location to lots of transportation and the downtown area. The front desk staff is incredibly helpful and very friendly. And the cleaning staff is very quick and attentive as well.

Couple
Carmen from Salinas, CA
October 22, 2012
Couple
10.0
They accommodated us quickly and efficiently and when we checked out asked us how our stay was.
Nothing.

The staff was very friendly and accommodating. We will definitely go back.

Couple
Rhonda from Glendale, CA
September 13, 2012
Couple
10.0
Hotel with lots of personality - excellent wine bar, large rooms and attentive staff. Convenient location.
Parking was pricey.
Couple
Noah from Santa Cruz, CA
September 9, 2012
Couple
10.0
Classy, but great deal.
Too expensive.

Classy hotel with nice bar, comfortable plush rooms, and close proximity to shops, eats, and drinks.

Couple
Camile from San Jose, CA
September 6, 2012
Couple
10.0
Location, intimate setting, friendly staff.

Very clean, intimate, with friendly staff. I will definitely stay here again and recommend to friends and family.

Couple
Kyle from Napa, CA
June 19, 2012
Couple
1.0
I will never visits this hotel again
Terrible service, malfunctioning elevator smelled like marijuana, small rooms,badly needs renovating.

This is the worst hotel I've ever stayed at. On check-in it took 20 minutes for the much-too-cool-to-be-bothered hipster at the front counter to finish his conversation with his buddy behind the bar before he would check us in. After check-in we went to the elevator to go up to our floor.... we waited 10 minutes at the elevator before deciding to take the stairs to 6th floor. The room was tiny, right around 200 sq. ft. with shabby carpeting and furniture. On our way downstairs we found out what had taken the elevator so long, someone had pressed the HOLD button while they smoked a joint in the elevator. My girlfriend and I love coming to the city for the weekend, this was the worst hotel I've ever been in. ...read more

Couple
Veronica from Kingsburg, CA
January 5, 2012
Couple
4.0
Location.
Carpet in hotel looks old. A dog defecated in the lobby while
I was checking in.
Reviews of Hotel Rex
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