Americas Best Value Inn-New Braunfels/San Antonio

I did not feel that this hotel was worth the price.

Hotel was a little tricky to get into, could only get in going one direction unless you cut through convenience store parking lot. Room smelled as if it had been flooded and carpet padding never removed or cleaned. ...read more

This hotel is not the place you want to stay. First there was an awful smell of sewage in the lobby upon check in. There was no hair dryer or iron / ironing board in the room and the ones provided by the hotel were disgusting. Second, this hotel does not even have an entrance. It uses the one from the hotel next to it. Which the entrance is at the corner of a major road and IH-35. The pool looks like a big bath tub and it is in the middle of the parking lot. There was also no plug in the sink/restroom area so that a blow dryer could be plugged in. The room just felt dirty and the service was terrible. ...read more

They confirmed on phone that a king bed is available. I asked if I could switch that to two doubles and they said that would not be a problem. Upon arriving, it appears this conversation never happened and there were no doubles available. The clerk was very rude and unaccommodating. I called as someone else to see if any doubles were available and there were two on hand. When I confronted the employee with this new bit of information he said if I wanted two doubles I needed to pay more dollars. I took my room in disgust and will never return. ...read more

Very basic and cheap.

I would not recommend this hotel for anyone. I think there must be a lot of mold damage because my daughter and I could not breathe while we stayed there. We booked two nights and only stayed one. Checked out early and paid regular price for a room in San Antonio. The location seems really convenient when looked at on a map. The place was disgusting. It was dirty inside and out. I asked for a double and they said they did not have any. The hotel was at less than half capacity. ...read more

This hotel obviously catered only to those playing in the river and did not try to keep up the room so that it was a comfortable place to relax. Prices were too high for the accommodations. The lobby smelled like sewage, so there was no way to take advantage of the free breakfast. ...read more

The hotel was disgusting and uninhabitable.

We had 4 people and one king size bed they planned to charge extra for more beds, this was fine.

The overall appearance of this hotel is bad. It looks like a run down motel. The linens and towels were stained and the room smelled of mildew. There was a dead roach in one of the beds. The remote for the TV did not work properly. The only pleasant thing about this place was the location being central to the attractions we were visiting. ...read more