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Swissotel Chicago

323 East Wacker Drive
Chicago, IL 60601
feechop, lower booking fees, no priceline change, or cancel fees And Best Price Guaranteed
rooms from
$129
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Welcome to the Swissotel Chicago

Designed by noted city architect Harry Weese- and in a class all its own- Swissotel Chicago rises above the point where the Chicago River meets Lake Michigan. From our downtown location- you*ll be poised for a short walk to popular destinations- including the *Loop* financial district and government center. Radiant daylight or city lights glimpse breathtaking sights throughout the hotel. Whether from the desk of a Corner Executive Suite- our health club on the 42nd floor or a seat in the Swiss Executive Club Lounge- our views simply dazzle. If the stunning 42nd floor Lake Michigan views don*t set your pulse racing- your workout certainly will. Head up to the Penthouse Fitness Center for a circuit on our Precor cardio and strength-building equipment- which includes bicycles- treadmills and free weights. Wind down with a swim in our 45-foot heated indoor pool or a turn in the dry sauna or Jacuzzi. ...read more
Top Amenities (see all)
  • High speed internet access
  • Indoor Pool
  • Exercise Gym
  • Business Center
  • Pets Allowed
  • Restaurant
  • No Smoking Rooms/Facilities
  • Indoor Parking
Swissotel Chicago Hotel Amenities
  • 24 Hour Front Desk
  • 24 Hour Room Service
  • 24 Hour Security
  • Air Conditioned
  • AM/FM Alarm Clock
  • Americans with Disabilities ACT ADA Compliant
  • ATM/Cash Machine
  • Audio Visual Equipment
  • Bath Tub
  • Bathrobes
  • Bathroom Telephone
  • Breakfast Buffet
  • Business Center
  • Cellular Telephone Rental
  • Childrens Activities
  • City Center
  • Coffee Maker in Room
  • Coffee Shop
  • Concierge Desk
  • Conference Facilities
  • Conference Suite
  • Connecting Rooms
  • Continental Breakfast
  • Copy Service
  • Data port Available
  • Desk with lamp
  • Double Bed
  • Easel
  • Electronic Door Locks
  • Elevators
  • Executive Level
  • Exercise Gym
  • Express Checkout
  • FEMA Approved
  • Female Executive Rooms
  • Fire Alarm with Light
  • Fitness Center or Spa
  • Free Newspaper
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Health Club
  • Heated Guest Rooms
  • High speed internet access
  • In Room Movies
  • Indoor Parking
  • Indoor Pool
  • International Direct Dial
  • Internet Access - TV
  • Iron
  • Ironing Board
  • Jacuzzi
  • Laundry/Valet Services
  • Lounge
  • Maid Service
  • Massage
  • Meeting/Banquet Facilities
  • Mini Bar
  • Modem in Room
  • Multi-line Phone
  • News Stand
  • No Smoking Rooms/Facilities
  • Outlet Adapters
  • Overhead Projector
  • Parking
  • Pets Allowed
  • Phone with speaker
  • Pool
  • Porters
  • Private Bathroom
  • Projector
  • Public Address System
  • Radio
  • Restaurant
  • Rollaway Beds
  • Room Service
  • Safe
  • Safe Deposit Box
  • Sauna
  • Security
  • Shower
  • Single Bed
  • Smoke Detectors
  • Sprinklers In Rooms
  • Telephone
  • Television with Cable
  • Temperature Control
  • Translation Service
  • Turndown Service
  • TV
  • TV Remote Control
  • U.S. Government Fire Safety Approved
  • Valet Parking
  • Voicemail
  • Wake-up Service
  • White Board
  • Wireless Internet Access

Rooms Service Dining Facil. Cost
23 22 19 21 549

A "wonderful choice" if you're looking for "proximity to the Mile" and Millennium Park, this Euro chainster earns points for "fabulous views over the Chicago River" from some of its "modern rooms"; but those who declare it "bland" and somewhat "soulless" further knock an "impersonal" staff that's more "convention-friendly" than "people-friendly" as well as a restaurant that's best suited for a "stuffy, traditional power lunch."
Priceline Guest Score Card
# 10 of 114 hotels in Chicago
Overall Quality
user rating 8.5
8.6
Hotel Cleanliness
 user rating 9.0
9.1
Hotel Staff
user rating 8.5
8.5
Location of Hotel
user rating 8.5
8.8
Hotel Dining
user rating 8.0
8.1

Hotel Guest Reviews of the Swissotel Chicago

Family with Young Children
Jose from East Lansing, MI
December 24, 2009
Family with Young Children
8.0
Mattress was comfortable.
Parking cost too much.
Traveling as Couple
Ben from Cambridge, MA
December 23, 2009
Traveling as Couple
8.0
The lobby was very inviting, and the room was a comfortable place away from home.
The location is a bit out of the way from subway lines, but easily remedied if you know bus routes.
Traveling as Couple
James from Prospect Heights, IL
December 22, 2009
Traveling as Couple
10.0
Have stayed there before, upscale, downtown, and view of the lake.
Wish they had a breakfast.
Solo Traveler
Brian from San Diego, CA
December 17, 2009
Solo Traveler
4.0
Beds were super comfortable.
Charged to use the pool and, tiny showers.
Family with Young Children
Dan from Chicago, IL
December 16, 2009
Family with Young Children
8.0
Location.
Solo Traveler
Tim from Hermann, MO
December 12, 2009
Solo Traveler
4.0
The beds were comfortable.
Parking fees and pool fees could've been free for the price for guests.

The rooms were clean and it was a nice establishment. To have to pay $52 a night to park, when you are a guest, is ridiculous and then have to pay $15 a person to use the pool, when you are a guest, is ridiculous and the pool was a joke. It was like swimming in the kiddie pool, it was only 4 feet deep and wasn't very big. I think if you pay for a room at there prices you should receive those accommodations! ...read more

Solo Traveler
Steve from Dwight, IL
December 11, 2009
Solo Traveler
6.0
Price and location.
Checking in they don't tell you everything.

When I checked in with my wife they said all they had was a room with 2 double beds but for another 50 bucks. I could upgrade to a room with a king size beds. I told them no thanks and then asked if the hotel was full. The girl said the hotel was completely sold out. This made no sense after trying to upgrade me for the right price. ...read more

Traveling as Couple
Julie from Michigan City, IN
December 9, 2009
Traveling as Couple
9.0
It is beautiful, excellent location to all the down town attractions, it is right on Lake Michigan with stunning views from some of the rooms.
There were elevator issues. It seems some people got trapped in an elevator when only left one operating elevator for over 40+ floors of rooms.

Swissotel is one of the top places in Chicago area to stay. I would and have recommended this hotel to my friends and family and will go back myself as well.

Family with Young Children
Lori from Bloomington, IL
December 9, 2009
Family with Young Children
5.0
Location.
Parking fees, wait for elevator, two bath towels.

Walking in the hotel was nice. Parking is very expensive and the valet refused to tell me where I could find other parking. In a room with a two full size beds, they only gave two bath towels. Not good for a family of four. The wait for the elevator was over 20 minutes. Not acceptable. The ice machine on my floor was broken and I had to ride the elevator up three floors to find another one because the door handle on the staircase was broken. My view was of an office building. I could see in their building, which meant they could also see into my hotel room. Not good for privacy. ...read more

Traveling as Couple
Chris from Grafton, WI
December 9, 2009
Traveling as Couple
9.0
Great location with wonderful views of downtown and Lake Michigan.
Elevator service was very slow especially at check-out time.

Overall this is an excellent hotel. The hotel lobby is warm and inviting and decorated in a modern mix of jazzy carpet, dark woods and elegant marble tile. The staff was friendly and helpful. Our room was a double queen size bed room, and the bathroom had a tub and separate shower. The beds were comfortable and had lots of extra pillows. Everything was extremely clean and in new condition. ...read more

Reviews of Swissotel Chicago
(1 - 10 of 199 reviews)

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