Holiday Inn Express Hotel & Suites Midway Airport

Elegant without being over-the-top. Extremely friendly staff.

Convenient to Midway Airport and plenty of nice hotels to choose from in the complex.

When we arrived at the hotel, they were overbooked. The hotel clerk was very helpful in getting us booked into another hotel for the same price. The Holiday Inn was very clean and inviting. We ended up staying at the Mariott. Both staffs was friendly and helpful. The room at the Mariott was wonderful. ...read more

Very clean, nice hotel. Free 24-hour shuttle to airport, and complimentary light breakfast.

Clean, quiet, friendly and comfortable. Definitely lives up to its reputation. A very family friendly hotel, everyone feels welcome and greeted with enthusiasm.

I paid for a two room suite. I received a bedroom, with French doors. You could see everything going on in my bedroom. It gave me no privacy to the guest that sat in the living room. Absolutely, no privacy. I needed a conference table; I received a cookout fold away table. This was not acceptable to my standards. I tried to take a shower and there was no hot water. I called the front desk and they dispatched the mechanical engineer. The engineer comes to my room and tells me that I have to turn the knob to cold for hot water and turn the knob to hot for cold water. He said that he would have the part to fix it by Monday. In the meantime, I have to go to the room across the hall to use the shower for hot water. Totally unacceptable. I believe that I totally over paid for what I received and I am very unhappy. ...read more

Very nice and clean hotel, friendly staff, less than 5 minutes from midway airport and 30 minutes from downtown if you take the train from airport, the shuttle will take you and pick you up or you can take the bus, wireless internet in the room as well as a desktop with printer in the lobby, the shuttle may take a little longer than expected because it serves several hotel in this complex so allow yourself a little extra time. overall great experience! ...read more

It was clean and convenient. Even though it was close to Midway Airport we heard one plane fly over the entire night we were there. It had several places to eat around us and the staff were friendly and helpful and the breakfast was fabulous. They had a lot of choices for us to choose from and it was open until 10am so we didn't have to rush to get up to enjoy it. ...read more

Only one glitch to our stay. We asked about the Airport Shuttle when we arrived and then asked again before going to our room, whether we needed to make reservations or let them know when we needed the shuttle. And both times we were told No, just come on down here to the lobby and the shuttle will take you to the Airport. It sounded like they had several guys ready to drive people there. Then when we came down at 5:00 a.m. and we let them know we needed a shuttle, we were told You'll have to wait for the next one, the last one left 5 minutes ago. Then it was explained to us that there was a shuttle that covered all 7 motels in the complex, and that it would be 10 or 15 minutes before it got here. Has we known that up front, we would have come down earlier, expecting a wait. As it is we were able to get to the airport on time, but with less time to spare than we were comfortable with. ...read more