Renaissance Chicago Oak Brook Hotel

Can't beat the location and the staff was very helpful. The rooms are plain, but comfortable. Room service provides good food and service. I would not pay full price for this room, but is well worth the amount I paid. Will be staying there again next month. ...read more

The hotel was clean and neat, but a hotel of only 3 or 3 1/2 stars would have more to offer like indoor pool and hot tub, a free breakfast, and more. My friends and I were disappointed.

The hotel was very good. Some of front desk staff knew very little about the area. One of them was very loud and sounded very forced. Otherwise, they were helpful and pleasant. Our room was so heavily sprayed with air freshener that we had to complain about it. it triggered an asthma attack. They came to inspect and said, yes, it's air freshener. But the next day, the smell was still fairly strong. These days hotels shouldn't be spraying toxic chemicals around their rooms. Also they replaced our towels every day even though we hung them up and were happy to use them again, to save on hot water. They didn't seem ecologically savvy. But the overall feel of the place was very pleasant and clean. The location was not very convenient for us as we have a relative in IL who is no where near any hotels. So we had a 1/2 hour drive every day to see her. ...read more

Dingy. Great if you want to shop at Oakbrook mall.

This hotel was perfect for its proximity to the Oak Brook Mall. Staff was friendly and rooms were comfortable.

Our room was tiny and not 4 star quality. I asked to be moved to a different room or to the Marriott across the street.

This hotel is the perfect place to stay if you are going on a shopping trip to Oakbrook. It is well within walking distance from the Center. The hotel staff was VERY welcoming and accomodating. They called The Cheesecake Factory to make a reservation for us and also provided complimentary hot cocoa, coffee & scones in the morning. Beds were comfortable and linens were good quality. Flat screen TV, new decor. Room temp was very warm and we had trouble lowering the temp. Had to sleep with blankets off due to warm room. Overall, we had a nice stay, though, and felt the price we paid on Priceline provided an excellent value for us. ...read more

Nice property but for a Renaissance Hotel I was disappointed. Outdated bathroom, uncomfortable beds and tiny lobby.

The outside of the building is old and in need of a face lift. Rooms are very small, but very clean. The staff was excellent and accommodating.