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Congress Plaza Hotel

520 South Michigan Avenue
Chicago, IL 60605

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rooms from

$78

Welcome to the Congress Plaza Hotel

*** NOTE: Guests may encounter picketers when entering the hotel as one of four unions has been conducting a strike since June 2003. No vendors or suppliers are participating. All services and systems are fully operational. ***

The Congress Plaza Hotel, a historic Chicago hotel on Michigan Avenue, was originally designed and built to accommodate visitors to the World's Columbian Exposition in 1893. Over the years, this 14-story property has catered to our nation's Presidents, foreign dignitaries, opera performers, stage and movie celebrities, business travelers, and a multitude of conventions. Located on a picturesque setting on Michigan Avenue, adjacent to Grant Park, this hotel is ideal for visitors wanting a taste of Chicago.

Many guests have found the features of this Chicago hotel to be beneficial. While the layout of this property lends itself to groups arriving for a big game, the location is ideal for frequenting the Museum Campus. Business travelers will enjoy the wireless internet connection in the lobby, and shoppers will love the proximity to the stores on State Street and Michigan Avenue. Families are excited to view Buckingham Fountain, with the Lake in the background. Architecture enthusiasts will gaze in awe at the mosaic tiles on the ceiling of our Lobby. History buffs can peruse the spots where famous Presidents addressed their legions of supporters.

For dining and entertainment, Congress Plaza Hotel features two restaurants and a lounge. The Gazebo Restaurant serves American favorites for breakfast, lunch, and dinner in a casual environment. Rafael's offers the same cuisine in a more intimate atmosphere. Tavern Tap Lounge is a great place to greet old friends and watch your favorite team on the big screen. We have room service available for the travelers that prefer to watch the big game in their guestroom. Other amenities include a gift shop, barbershop, game room, and cash machine on property.

Step outside our front door, and you will notice that we are situated between downtown college campuses, with The Loop, Auditorium Theater, Art Institute, Field Museum, Adler Planetarium, Shedd Aquarium and Soldier Field all close by. McCormick Place, Navy Pier, Magnificent Mile, and River North, are within blocks. The Museum of Science and Industry, U.S. Cellular Field, Wrigley Field, and United Center are a short drive away. Whether you are visiting Chicago for the fabulous shopping, legendary restaurants and nightlife, or world-renowned cultural venues, the Congress Plaza Hotel is the ideal vantage point to start your tour of the Windy City. ...read more

Top Amenities (see all)

Fitness facility
Restaurant
Non smoking rooms available
Valet parking

Cable/satellite TV
Hair dryer
Room service - limited hours

Congress Plaza Hotel Hotel Amenities

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Airport shuttle service
Bar/Lounge
Cable/satellite TV
Children Under 17 Stay Free
Coffee maker
Connecting Rooms available
Electronic locks
Fitness facility
Gift shop/News stand

Hair dryer
Hair salon/Barber
Laundry/Valet services
Non smoking rooms available
Restaurant
Room service - limited hours
Shoe shine
Valet parking
Work desk with lamp

Priceline Guest Score Card

Overall Quality

7.3

Hotel Cleanliness

7.9

Hotel Staff

7.5

Location of Hotel

8.9

Hotel Dining

6.5

Hotel Guest Reviews of the Congress Plaza Hotel

Our hotel ratings and reviews are from real hotel guests.Priceline.com insures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.

Jim from Lawrence, KS
November 23, 2009
Business Traveler

3.0

Cheap for the location.

Poor service.

Richard from Geneva, IL
November 22, 2009
Business Traveler

10.0

Excellent location and convenient.

Short staffed in all areas.

This is an older hotel. Clean, friendly and hard working staff. The problem like with many places is this hotel is short staffed because of the economy.

Tony from Albion, MI
November 21, 2009
Business Traveler

3.0

Location.

Bathroom is too small; room is dark and old.

For a hotel right at the downtown of Chicago, I didn't expect such a small and old room. There's no bath tub. You have to be careful not to hit your elbows when you shower in the small bath cell. But, the location is good. ...read more

Hotel Guest from Auburn, WA
October 26, 2009
Business Traveler

7.0

Internet was suppose to be free but it was NOT.

I wish I had known that the staff was on strike.

Alana from La Porte, IN
October 24, 2009
Family with Teens

9.0

Great location, great views, and high ceilings.

Fan in bathroom was connected to light switch, room faced the El train tracks so it was noisy, it was stuffy and no way to correct this.

Great location, and good price for what was offered.

Kathryn from Galesburg, IL
October 22, 2009
Traveling as Couple

5.0

I liked the location of the hotel.

The hotel hasn't been updated since what looks like 1975.

Nicki from Plano, TX
October 21, 2009
Solo Traveler

7.0

I
absolutely loved the location.

Wasn't updated at all.

The hotel itself isn't updated at all.

Mareeta from Oil City, PA
October 17, 2009
Business Traveler

10.0

The friendliness and helpfulness of the staff was superb! I will stay here again.

The hotel was bustling, immaculate and very warm and friendly to all visitors. Anybody I asked for help went above and beyond the call of duty to put themselves for me and my family. It was truly family friendly and everybody was so accomodating. ...read more

Anel from Rockford, IL
October 15, 2009
Traveling as Couple

7.0

Old hotel with vintage decor.