The Westport Inn, An Ascend Collection Hotel

This is a motel along the highway, somewhat refurbished and kept clean but a 2-story motel nonetheless, probably a 2-star, but definitely not 3-star. The windows open to the front, so other guests walk by your window as is common among old motels. The rooms are clean, and beds are comfortable with lots of pillows. The gym is tiny. No refrigerator or bar. The bathtub overflow drain appeared to be sealed -- so if you fill the tub it could overflow -- and the bathtub drain mechanism does not work properly; it's unusual for a motel to be careless with plumbing issues on the second floor. The Westport Inn is fine for a 1-nite stay, but not appropriate for my business trip. I will stay elsewhere on my next trip. ...read more

Great location for parents of students attending Fairfield University. Small fitness room. There is a heated indoor pool.

What key information would you share with fellow travelers? Feel free to describe the hotel's pros and cons, local attractions, and tips for saving money while at this hotel. Please do not mention the price of your stay as room rates vary from day to day. ...read more

This was OK for what I paid through Priceline. Rooms have been updated somewhat in front building, however, new doors that don't let in cold air would have been great and outlets that actually were from this decade and were able to hold plugs would have been good instead of the maze of extension cords under the desk. No place to plug in computer or phone without unplugging the Tv or lamps. Housekeeping came whenever they felt like it. Rarely left coffee or the correct amount of towels to replace the dirty ones. Closet door came off the track, had to request it be fixed twice and the repairman seemed annoyed. No apologies for it happening in the first place. Front desk staff were kids, not over friendly or helpful or professional. Parking was a problem at times, but the staff parked right in the front taking spaces away from guests. If you want a quiet night's sleep, don't stay in the front right off the parking lot. People talking out in the parking lot all hours of the night right outside your VERY drafty door from the 60's. Really, you update the motel and don't put new doors on?? Liked the location and if I could get it for cheaper than $60, I would stay their again, but it's not worth any more than that. Certainly not worthy of any more than 2 stars. ...read more

Frindely staff and common area such as lounge with firplace, bar, and restaurant were nicely maintained. Rooms are small and aged but generally clean.

Great location-near so many wonderful places close by! Just love this place!

Good location, easy to find. Super clean and modern, nice desk clerk, cute restaurant area. So quiet!

We wanted to love this hotel because it is near where we live and we would love to recommend it to people visiting us but there were several items that makes this not possible. Our room was freezing and it turns out that for some reason the boiler was off, but it we had not complained twice, after being moved once because they thought it was a problem with our room, I am not sure when they would have realized that the problem was with the main boiler. My sister was excited that there was a pool, but when she went to look at it she realized that it was in a basement like area with not much ambience - I think she said there were no windows, but I am not sure about that. She was not too happy with the cleaniness either and did not go swimming. We also found that there was already water in the coffee pot- the cleaning people had not emptied it from last guest- We did not have time to empty and use. Also the air vent in the bathroom was very dirty.Westport needs a wonderful place to stay! There were many people there the second night of our stay. They are missing an opportunity! ...read more