Best Western Richmond Suites Hotel Lake Charles

The hotel is older but in good condition. Some of the rooms have been remodeled and look very nice. Unfortunately, our room was not one of them. It was small, and the furniture/decor were outdated.

My first impression was that it was real nice and when you first walked through the hallway, the smell of mold took over and when I got to my room it smelled even more. I could not sleep on the bed and the smell kept you up. Its ashame for it looked really good. The next morning I told the girl up front and they acted really surprised! I read the review earlier when it said that the place smelled but I dismissed it and boy were they right. I won't be staying there again. ...read more

Besides not having a full bathroom light, the stay was fine. We were there such a short time that we did not even call about the light. My husband was supposed to tell the front desk at check-out, but forgot. ...read more

It served the purpose, the employees were friendly and attentive. Had no problems.

The grounds were excellent with a wonderful hot breakfast. Pool area was great.

We have stayed at this hotel before and the people are very friendly, bedding was wonderful, and the breakfast was great. We plan to stay there again and pass the word around about its comfort.

Other than the smell from the
AC it was a pleasant trip and would probably stay there again.