Hotels in Charlotte

Hyatt House Charlotte Airport

Hyatt House Charlotte Airport

Hyatt House Charlotte Airport Image
3 Star
Hotel Guest Rating: 9.0/10
4920 South Tryon Street
Charlotte, NC 28217
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Hotel Guest Rating for Hyatt House Charlotte Airport in Charlotte

# 10 of 142 hotels in Charlotte
Based on 21 reviews from guests who stayed at the
Hyatt House Charlotte Airport
Overall Quality Score
user rating 9.0.0
9.0
Hotel Cleanliness
user rating 8.9.0
8.9
Hotel Staff
user rating 9.0.0
9.0
Location of Hotel
user rating 8.7.0
8.7
Hotel Dining
user rating 9.0.0
9.0
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Hotel Guest Reviews of the Hyatt House Charlotte Airport

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Terressa from Powdersville, SC
May 10, 2013
Couple
10.0
The check-in was fast and easy. And the room was beautiful and spaceous.
Loved it.

My husband and I stayed here overnight in order to catch an early flight. The airport shuttle was wonderful. The free parking with security guard was great and I felt like my car was safe. I am extremely picky - so for me to have such a wonderful experience is really saying a lot. :-)

Couple
Christine from Hickory, NC
May 5, 2013
Couple
9.0
Living room with sofa and kitchenette was nice. Close to airport.
The doors closed loud and they had a very limited selection of sodas. No fan in the bathroom to vent the steam.

Had a very nice stay. Bed was compfy!

Business Traveler
Steven from Montpelier, VA
April 30, 2013
Business Traveler
6.0
comfortable beds, lot's of room..
This place is old and needs remodeling
Solo Traveler
Ingrid from New York, NY
April 24, 2013
Solo Traveler
9.0
Free Internet, good coffee at breakfast, airport shuttle was so helpful, staff was lovely.

I loved that the room had a small refrigerator and kitchen sink with toaster and above all an extra room! It was so nice to watch TV in the living room while I ate, and then retire to the bedroom to continue watching my program when I finished eating. Speaking of eating, the staff recommended a place to order from and the delivery was prompt. If I were to stay in Charlotte longer, it would have been super comfortable to stay there. The gym and pool were quite inviting. My only regret was that I couldn't stay a little longer. ...read more

Business Traveler
Gregory from Maryville, TN
April 15, 2013
Business Traveler
10.0
The hotel had everything we needed as business travelers. The most outstanding part was the helpful staff. They went above and beyond.
Solo Traveler
Michael from Matthews, NC
April 13, 2013
Solo Traveler
6.0
Room turned out to be a suite which was unexpected; good space and furnishing types.
did not present a fresh smell or clean look; while I can't point to any noticable lack of cleanliness, due to age of facility and furnishings, there was a smell that just hurt the overall stay.

This hotel did not hold up the 3-star rating that I've been accustomed to on Priceline. While the set up (suite) and physical geography would be in line with that rating, the overall comfort, appearance, and concerns of security would not. Hotel is located in a lower rent area of town and all but one gate (to the parking lot) is locked at night. I discovered the locked gates when attempting to exit the property for an early morning flight. I guess it should be viewed as positive that the ownership/management is willing to ensure those measures are in place; it's just not something I would expect at a 3-star rated property. I did like the type of furniture in the sitting area of the suite; it would've been comfortable could I have been confident that it was clean; just had an old, worn look and the smell in the room had to eminate from somewhere; it was not an odor because it wasn't unpleasant, neither was it representative of a clean room. My intentions aren't to run the place down, only to convey my lack of belief that it deserves the 3-star rating. ...read more

Business Traveler
John from Fort Worth, TX
April 12, 2013
Business Traveler
8.0
Spacious rooms with kitchens
No

Good hotel if you are on extended stay or just like to eat in. Breakfast buffet and happy hour were very good. Nice fitness facility

Family Traveling with Young Children
Verified Hotel Guest from Raleigh, NC
April 9, 2013
Family Traveling with Young Children
9.0
Plenty of room, clean and for a free breakfast it was very good..
Business Traveler
Valerie from Rocky Mount, NC
April 9, 2013
Business Traveler
9.0
Extremely helpful staff! Free shuttle service drop off within 3-mile radius from hotel. Lite rail near hotel which takes you uptown.
Hotel could have advertised start of room renovations. I look forward to new face lift when complete.
Verified Hotel Guest from High Point, NC
April 9, 2013
10.0
The hotel greeted us with welcoming, friendly, and helpful attitudes. The location was convenient for us to grab food, do a little shopping, and pick up toiletries we may have forgotten. I also loved the extensive length of time that breakfast is offered.
Everything was great.

This hotel offers a comfortable resting area in between your times of adventure in Charlotte. I felt more as if I was staying within a guest house than staying in a hotel. The rooms are spacious, the decor coincides with present date and every surface is neat and clean.

Reviews of Hyatt House Charlotte Airport
(1 - 10 of 16 reviews)
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