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Hyatt Place Roanoke Airport / Valley View Mall

Hyatt Place Roanoke Airport / Valley View Mall

Hyatt Place Roanoke Airport / Valley View Mall Image
3 Star
Hotel Guest Rating: 9.1/10
5040 Valley View Boulevard North
Roanoke, VA 24012
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Hotel Guest Rating for Hyatt Place Roanoke Airport / Valley View Mall in Roanoke

# 1 of 29 hotels in Roanoke
Based on 192 reviews from guests who stayed at the
Hyatt Place Roanoke Airport / Valley View Mall
Overall Quality Score
user rating 9.1.0
9.1
Hotel Cleanliness
user rating 9.4.0
9.4
Hotel Staff
user rating 9.1.0
9.1
Location of Hotel
user rating 9.1.0
9.1
Hotel Dining
user rating 8.2.0
8.2
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Hotel Guest Reviews of the Hyatt Place Roanoke Airport / Valley View Mall

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Sort by: All Travelers | Business Traveler(22) | Solo Traveler(11) | Traveling as Couple(50) | Family with Young Children(19) | Family with Teens(9) | Senior Traveler(4) | Group Traveler(5)
Verified Hotel Guest from Atlanta, GA
April 28, 2013
5.0
There was very little tv channel's to choose from. Too many news and sports channel. After you take them out there was maybe 5. USA, amc, hbo, weather and skmething else. Very upsetting. Also tv reception wasn't clear.
Solo Traveler
Rhonda from Summerville, SC
April 25, 2013
Solo Traveler
10.0
Great experience overall, very friendly staff, great breakfast. Definitely would recommend this hotel.
Couple
Matthew from Mcleansville, NC
April 21, 2013
Couple
10.0
I enjoyed the room layout. The aroma in the air was pleasant. The location was great and the staff was very friendly and helpful. Would definitely stay there again. Thanks for an enjoyable anniversary trip!
I was happy that the hotel offered a breakfast but would like to see some type of covers to be on put on the food items offered. Big flies kept landing on the sweet items especially which made me loose my appetite.

This hotel was in a very good location. I like that it is near airport if traveling and has several nice restaurants close by as well as the mall close by. I was pleased with the overall experience of our stay.

David from Niles, IL
April 16, 2013
8.0
Friendly staff and nice size clean room
No

Good location, close to resturants shopping and airport. Nice staff, clean rooms and free parking.

Business Traveler
Ronald from Rainelle, WV
April 9, 2013
Business Traveler
10.0
The luxurious room with big screen TV and sitting room
No

The hotel was attractive and clean and had a full hot breakfast. The staff was professional and our stay was perfect

Family Traveling with Teens
Donna from Flagstaff, AZ
March 28, 2013
Family Traveling with Teens
10.0
The hotel had great rooms. I love the comforts of home and the movie selection. The staff was very accommodating when we had to change rooms due to a prior reservation.
The exercise room needs to offer weights. My two teenage sons were very disappointed to find only cardio equipment. Lets get into the 21st century, Muscle burns more calories. People need to be able to stay on track with their workouts.

Great rooms, very comfortable. It's a home away from home. Close to a mall and many restaurants. The only con was that there are no weights in the exercise room.

Clayton from Affton, MO
March 27, 2013
10.0
Staff was helpful and friendly. Room was perfect.
Would have been nice if the hotel had a pub inside of it.
Couple
Curtis from Canton, GA
March 3, 2013
Couple
10.0
The location was the perfect half way point for our trip to Snowshoe. Staff was friendly and the check-in/ check-out process was easy.
Couple
Verified Hotel Guest from Bridgewater, VA
February 26, 2013
Couple
5.0
The overall motel was ok. Nothing impressive. The breakfast was very good.
After just staying the night before at another 3 Star rated motel thru Priceline I was very displeased with the Hyatt.The drain in the shower/tub did not work properly and when we showered the tub filled up. Yuk! Overall feel of the motel wasn't as nice.

Compared to another 3 Star motel in the same area, the cost was $20 more and it was not worth the difference.I asked for extra pillows from the front desk. I waited on them, and when I finally got them and went back up stairs, there was hair on them. I'm assuming since it took so long to get, they may have been out of clean pillow covers and I was given dirty ones. I did not complain at time, but should of. Just didn't use. The staff was pleasant, and the breakfast was good. I would recommend using Priceline Express Deals for price breaks. ...read more

Group Traveler
Emily from Fairfax, VA
February 12, 2013
Group Traveler
8.0
The pictures implying that the hotel had an actual bar, as opposed to 5 chairs @ the reception desk. We wanted to have a glass of wine and talk, not have the staff hovering right nearby probably overhearing everything. We opened to go elsewhere to chat.
Reviews of Hyatt Place Roanoke Airport / Valley View Mall
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