Hotels in San Antonio

Hyatt Place San Antonio Riverwalk

Hyatt Place San Antonio Riverwalk

Hyatt Place San Antonio Riverwalk Image
3 Star
Hotel Guest Rating: 8.7/10
601 South Saint Marys Street
San Antonio, TX 78205

Hotel Guest Rating for Hyatt Place San Antonio Riverwalk in San Antonio

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Based on 141 reviews from guests who stayed at the
Hyatt Place San Antonio Riverwalk
Overall Quality Score
user rating 8.7.0
8.7
Hotel Cleanliness
user rating 9.0.0
9.0
Hotel Staff
user rating 8.9.0
8.9
Location of Hotel
user rating 8.4.0
8.4
Hotel Dining
user rating 7.5.0
7.5
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Hotel Guest Reviews of the Hyatt Place San Antonio Riverwalk

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Verified Hotel Guest from Houston, TX
May 10, 2013
Family Traveling with Young Children
7.0
Good location, helpful staff.
The bathrooms too small, and its horrible to have a sink right in front of where you sleep.
Couple
Verified Hotel Guest from Fredericksburg, TX
May 7, 2013
Couple
9.0
Great room. Breakfast was terrific and free parking was helpful. On the river, but off the beaten path so it was a little quieter.
Someone else mentioned the A/C unit being too close to the bed. Agree.
Family Traveling with Teens
Verified Hotel Guest from Daleville, VA
May 2, 2013
Family Traveling with Teens
10.0
Helpful, friendly staff, great location
No

Great location, very friendly staff, beautiful accommodations.

Manuel from Ft. Worth, TX
April 30, 2013
10.0
Yes was great and friendly..KICK a$$ FREE BREAKFAST! !A++++
Was wonderful easy short walk to everything. But a shuttle to Market square would have been nice

Pros all was good excellent BREAKFAST WAS THE BOMB!

Family Traveling with Young Children
Nichole from Tomball, TX
April 22, 2013
Family Traveling with Young Children
10.0
The location of the hotel was great and everything was in walking distance. The staff were also great and helpful from the minute we arrived until we checked out.
nope
Couple
Kurt from Pear, TX
April 19, 2013
Couple
9.0
access to Riverwalk and we had a suite at reasonable rate equipped with frig. View of Hemisfair Tower from room. Rom was awesome for downtown San Antonio
Work out facility a little dated. Pool small. A/c too close to bed

Good location and proximity to attractions. No room service is downside

Group Traveler
Gerard from Houston, TX
April 17, 2013
Group Traveler
1.0
Nothing. I wouldn't recommend it to anyone. I can't believe Priceline would even recommend this place and this was my first priceline experience.
The bathroom was incredibly small and the door barely cleared the toilet. The soap was a joke. The maid service was lethargic-one day the room was still dirty at 4 PM. Intoxicated guests are allowed to intimidate others in front of staff with impunity.

I would not recommend this hotel to anyone. They attempted to overcharge me when I walked in with a rate higher than priceline guaranteed. Then without my knowledge or consent, they pre charged me over $ 160 in charges for "incidentals" I might purchase while at the hotel. When I tied to get this corrected, I was lied to and rudely dealt with. I finally had to get my bank to help correct the situation. This is thievery plain and simple. The rude employees variously identified themselves as managers at one point and assistant managers at others. ...read more

Family Traveling with Young Children
Scott from Reno, NV
April 14, 2013
Family Traveling with Young Children
9.0
The best thing about this hotel is the service. Everyone we encountered was very helpful and eager to offer information about the area to help us plan our day. We also had a couple issues with our room and the staff took care of it right away.
The beds were not as good as I expected. Also, Grackles fill the trees on the street-side of the hotel every night and make quite a noise all night long. You might want to choose the river-side of the hotel or use ear plugs.

My family loved the location of this hotel. It is a great value for being able to walk to the main area of the river walk within 10 minutes. The breakfasts were good, the service was great and overall it was a pleasant stay.

Couple
Verified Hotel Guest from Greenwood, IN
April 5, 2013
Couple
10.0
The hotel had great staff, the location was on the Riverwalk in San Antonio. It is however about five blocks off the busy part of the riverwalk. This is great because you can walk out the back of the hotel and walk along the river to the busy area.
It was great.

The hotel is on the riverwalk, but a few blocks away. This is a nice quiet location where you can still take off and walk along the riverwalk. You can get to everything but not have food being served, partying going on, and birds looking for food outside your room. We really enjoyed staying here, the buffet breakfast was great. Cereal, coffee, tea, egg croissant, and friut, toast, too much to really mention it all. Oatmeal, french toast.etc. The room was a king with a sitting area, desk, counter with sink, refrigerator, and bathroom with large walk in shower (handicap accessible). We had free parking with a tag that they provided to hang in our car. We were able to leave the car there the next day and go to the Alamo, mall, and riverwalk even after checking out of our room. They did everything they could to make our visit wonderful. ...read more

Cindy from Jensen Beach, FL
March 23, 2013
9.0
The location 3blocks from riverwalk near king.William area close.to both free parking safe huge breakfest
Reviews of Hyatt Place San Antonio Riverwalk
(1 - 10 of 102 reviews)
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