Hyatt Regency Grand Cypress

As most travelers do, I chose a hotel for both location and price. In this case I thought I'd treat myself to something special and went for a 4-star hotel via priceline. I ended up with a room at the Hyatt Regency Grand Cypress for
xxx a night....or so I thought. The real total for my
xxx a day room was
xxx, which is approximately $55 more A DAY than I was quoted First, the Hyatt has a pretty amazing property and amenities...which amounts to your first shake-down for an additional Resort Fee of $22 a day. When I questioned this charge, the woman at the desk (who is just the messenger here) told me this charge was clearly outlined on my Priceline receipt....which is a big BULL-oney sandwich. I checked my Priceline receipt when I got home and there is NO mention of this "Hotel Fee" which was presented to me at check-in as a "Resort Fee". Feel dirty yet?? But wait!!! Here comes your second shake-down. You will also be charged either $13 a day for self-parking or $26 a day for valet. Again, checking my Priceline receipt shows that this additional charge is also NOT mentioned. Had enough yet? Here comes your third shake-down....My friend and his 16-year old daughter came to the Hyatt to visit. Originally we we going to use some of the outdoor amenities, but the weather didn't fully cooperate, so the Hyatt staff shut down all activities. Of course there is no refund of the Resort Fee for inclimate weather. My friend's daughter requested that I buy a virgin Frozen Pina Colada for her. I decided that sounded good too. My friend opted for the full octane version. Let's guess the tally for 2 non-alcoholic drinks and 1 alcoholic (barely) one. If you guessed $33 you would have been right. That's $11 dollars each!!! Ouch! Ouch! Ouch! Clearly the concern of the management/owners of the Hyatt is money, money, money. Caring about people takes too much effort. ...read more

Good for both families and business travelers. Many different activities to choose from. Excellent location, easy to get everywhere. Staff were very helpful and curteous. There is a "quiet area" of the pool for people without kids. I would definitely return.

The $22 daily resort fee is nothing compared to all the ammenities offered on grounds. They have three swimming pools, kayaking, golf, bicycling, rock climbing and tennis courts. I will definitely stay here again.

The outdoor spaces and lobby of this hotel are so nice that it's worth staying at the hotel just for these features. Rooms are very nice as well. Watch out for the resort and parking fees if those matter to you. This hotel offers a real retreat from the local attractions at the end of the day.

Close to Disney.

Be prepared for the mandatory resort fee as well as the parking fee, but the cost is well worth it. I would stay here again in a heart beat.