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Marriott New Orleans

Marriott New Orleans

Marriott New Orleans Image
4 Star
Hotel Guest Rating: 8.3/10
555 Canal Street
New Orleans, LA 70130
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Hotel Guest Rating for Marriott New Orleans in New Orleans

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Based on 208 reviews from guests who stayed at the
Marriott New Orleans
Overall Quality Score
user rating 8.3.0
8.3
Hotel Cleanliness
user rating 8.5.0
8.5
Hotel Staff
user rating 8.8.0
8.8
Location of Hotel
user rating 9.3.0
9.3
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Hotel Guest Reviews of the Marriott New Orleans

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Sort by: All Travelers | Business Traveler(10) | Solo Traveler(18) | Traveling as Couple(59) | Family with Young Children(13) | Family with Teens(6) | Senior Traveler(1) | Group Traveler(13)
Solo Traveler
Verified Hotel Guest from Baton Rouge, LA
May 8, 2013
Solo Traveler
10.0
Great location, and some rooms have a great view of the river.
There was nothing I did not like about this hotel.
Family Traveling with Young Children
Bernadette from Mobile, AL
May 8, 2013
Family Traveling with Young Children
9.0
The staff was excellent!!!
There were blood spots on the sheets. The staff was very accomadating.
Business Traveler
Scott from Sanger, TX
May 8, 2013
Business Traveler
5.0
The staff was excellent!
Parking was an additional $40 for the night even with the room. This was not explained at check in.
Group Traveler
James from Dallas, TX
May 8, 2013
Group Traveler
10.0
After coming to the FQ over a dozen times, I finally tried the Marriott on Canal St, and we loved it. It has a great location, the check-in and valet was easy breezy, and our room was big and had amazing views of both the quarter and downtown. 10/10!
I can always find something to complain about, but really...I got nothing here. Well...maybe just one thing would have been "nice" - free internet access. I can't believe that's not a standard in the business hotel industry yet.

As I have before, I used Priceline to book a hotel in the FQ, and this time I got a steal on the Marriott on Canal. I knew in advance about the valet parking fee and the various good and bad reviews, so I really didn't have lofty expectations for my trip...I was just planning on being a normal hotel with a good room. Boy was I shocked - everything about this hotel exceeded my hopes. I was offered an upgraded room with awesome views, all the amenities were provided as detailed online, and the people in the hotel couldn't have been nicer. ...read more

Group Traveler
Damon from Addis, LA
May 8, 2013
Group Traveler
10.0
Location, location, location
Did not have complimentary coffee in the lobby. But they did in the room. I wake up earlier than my wife and like to let her sleep in. They had Starbucks but I left my wallet in the room. Very minor thing. Excellent hotel overall

Easy access to all areas of the city.

Solo Traveler
Mary from San Juan Bautista, CA
May 8, 2013
Solo Traveler
3.0
The staff and the location!!!
Nothing!

It was priceline I was unhappy with entirely. When I booked I specifically requested May 3rd to 7th, when I hit ok. It gave me 4-8th!! It was a mess!! So unhappy! I had to re-book the same hotel after determining it was a better rate after cancelling. Everything but, Princeline was fantastic!

Solo Traveler
Holly from Atlanta, GA
May 8, 2013
Solo Traveler
1.0
A wonderful bellman who encouraged me to change the first room I was placed in
the 1st room was right next to the elevator and you could loudly hear the mechanics of it .. the 2nd room had a stench (mold and mildew) --woke me up and made me sick to my stomach ... they said they were out of rooms (which I don't believe

DO NOT STAY AT THIS HOTEL ... it was loud, stunk, and the parking was a nightmare ... the car valets got into a fight with a taxi driver ... did not seem to care about my concerns about the conditions of the two rooms ... run away!

Family Traveling with Young Children
Mirambek from Sugarland, TX
May 8, 2013
Family Traveling with Young Children
8.0
location
nothing

Waited for 15 minutes before they found room for me...

Couple
Verified Hotel Guest from Hattiesburg, MS
May 8, 2013
Couple
5.0
Location and public spaces
Rooms are small and in desperate need of renovation. Rooms are that expected of a 2-star motel.

Great location but rooms are in need of renovation. Lobby and service warrant a 4-star ranking, rooms themselves deserve 2-star.

Couple
Daphane from Zachary, LA
May 7, 2013
Couple
9.0
Location
The parking fees were double charged

Housekeeping disturbs before check out time12:00 noon constantly

Reviews of Marriott New Orleans
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