Nh Queretaro

Not a good choice to book through Priceline. I booked a king size bed and they put me in a room with to tiny beds. I'm not talking about double size beds, these beds were so tiny that was afraid I was going to fall during my sleep. I don't understand how a hotel can offer such a small bed. The staff told me that because I had booked through an agency (Priceline) there was nothing they could do about it. I had already paid in advance, so there was not much I could do about it. They did not offer an apology or any satisfaction at all. They had an easy way out when they told me that it was not their fault, but priceline's. Not a good choice... ...read more

i don´t know how it is for one bed in the room, but if 2 adults are traveling and needing 2 separate beds, I wouldn´t recomend it. The beds were way too small. I would rate it like 2 stars out of five.

The hotel is in a commercial area of the city about 40 minutes away from the airport and 20 minutes from the Centro. The food in the restaurant is overpriced and they told me I had a free breakfast buffet when I checked in but then after I ate my "free" breakfast they brought me a bill for about $15 USD. Avoid this hotel!

The walls are paper thin, they give you shower gel but no washcloth, they do not provide conditioner, the bed was uncomfortable, the Internet took 35 minutes to get set up because you have to get a password from the front desk and if they are busy - you wait, the restaurant staff is very nice but not well trained to service Americans.