Palace Station Hotel And Casino

See above

The price was good but next time I think I'll pay a little more and stay somewhere a little more clean and maintained. The area was ok, it was off the strip so there isn't so much chaos, but it is in a sort of run down part of town

Just restaurant people and customer service at Casino did a job well. We were never explained about players card and benefits of it until other guests told us. Ladies who issued cards were nice and helpful, other than that misery! Never again Priceline, will unsubscribe to you ASAP!

location was great not far from everything even to the freeway very easy access. Good for family staying

Off the strip; very outdated and in desperately in need up updating. Moderately clean. No elavator/ escalator in the "Courtyard" section and no A/C in hallways. We had to drag our luggage up and down stairs (nearly fell carrying heavy luggage down the stairs). We were extremely disappointed in our experience there and would certainly never return nor recommend it to anyone.

Excellent rooms in the tower.

Nice, clean hotel with a decent casino and close access to public places.

The staff and manager's comments about my complaint was outrageous. They suggested to get whatever they had or go somewhere to look for other hotels. It was 9:00pm. It was humiliating experience to compromise the non-sense with the given circumstances. First of all, the offer was not my choice, but they put it out on the market. I found it unaccountable after all. Second, I came to the hotel based on the condition of my reservation and payment. (No contingencies are acknowledged during the on-line purchase unless somebody show me otherwise) Last, no room may be even available when the they are all full at their convenience regardless of the "on-line reservation." I might have looked for other places or sleep on street if it occurred. The lesson learned. "You get what you pay for!" ...read more