Hotels in Phoenix

Pointe Hilton Tapatio Cliffs Resort

Pointe Hilton Tapatio Cliffs Resort

Pointe Hilton Tapatio Cliffs Resort Image
4 Star
Hotel Guest Rating: 8.1/10
11111 North 7Th Street
Phoenix, AZ 85020
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Hotel Guest Rating for Pointe Hilton Tapatio Cliffs Resort in Phoenix

# 20 of 140 hotels in Phoenix
Based on 200 reviews from guests who stayed at the
Pointe Hilton Tapatio Cliffs Resort
Overall Quality Score
user rating 8.1.0
8.1
Hotel Cleanliness
user rating 8.5.0
8.5
Hotel Staff
user rating 8.4.0
8.4
Location of Hotel
user rating 8.0.0
8.0
Hotel Dining
user rating 8.1.0
8.1
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Hotel Guest Reviews of the Pointe Hilton Tapatio Cliffs Resort

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Group Traveler
Hiromi from Cave Creek, AZ
May 27, 2013
Group Traveler
Clean & beautiful facility. Very well appointed rooms. Friendly and helpful staff.
Only one permit given to park anywhere on property. Extra cards to were given permit to park at the entrance. Not very disabled friendly as the villas are located on a slope. Difficulty to access. Very narrow passage for cars.

we only stayed 1 night for a girls' night out. It was a great place to stay. In order to fully appreciate this hotel, you will need more than one night. The restaurant, The Different View came very highly but we didn't get a chance to dine there. They also have an outstanding recreation center with pools that we did not utilize. Great for a family vacation or a girls' night out. I would highly recommend but also recommend for all to pile up in one vehicle if you can to avoid shuttle transfers. I would not recommend this for anyone who has difficulty ambulating or requires wheelchair or walker. ...read more

Group Traveler
Verified Hotel Guest from Charlotte, NC
May 8, 2013
Group Traveler
7.0
Staff all very helpful
Resort fee charge of $18/day!! For this old property, it's a rip.

Try Salute Italiano Restaurant just down the street at 7th and Thunderbird for a great meal and good ambiance.

Group Traveler
Verified Hotel Guest from Freeman, SD
April 24, 2013
Group Traveler
10.0
I got to the hotel early, and they let me check in and the staff were very nice, helpful, and professional.
Group Traveler
Sharla from Tempe, AZ
April 17, 2013
Group Traveler
9.0
The room was very comfortable. a lovely balcony. Great air conditioning. We loved the pools and the beautiful surroundings plus we enjoyed the great biking trails.
That there would be extra fees related to the resort such as "free internet" and use of the pools. doesn't use of the pools come with the room?

The hotel is close to PV MAll with lots of good food and shopping. Also not far from great shopping in North Scootsdale.

Group Traveler
James from Chicago, IL
March 25, 2013
Group Traveler
7.0
Beautiful setting and not congested.
Very nice restaurant on top of the resort, closed too early to enjoy.

If possible get a signature suite and rent a poolside cabana. Parking maybe a little nerve racking if you haven't been there before, but not too bad once you get the hang of it

Group Traveler
Verified Hotel Guest from Yacolt, VQ
March 19, 2013
Group Traveler
8.0
Very Helpful Staff
Very hilly location....fine for me, but my mom is 70, so it's a workout to get around - they do have a shuttle if you want to wait for it
Group Traveler
Debbie from Tucson, AZ
August 15, 2012
Group Traveler
6.0
Nice big rooms.
Our AC did not work the first night - it kept shutting off and not cooling.

Parking was difficult, if you have a large vehicle. Very narrow roads and parking was limited. We had to walk quite aways to our car each time in the heat. Our AC did not work the first night and at midnight they wanted us to pack up everything and move 3 building away. Brought us fans to use. Finally came and fixed it the next day.

Group Traveler
Barbara from Phoenix, AZ
July 12, 2012
Group Traveler
2.0
The workers were friendly, especially Zane at the front desk.
The rooms were a disaster and the manager, Ryan didn't seem to want to do anything to compensate us.

Would not stay here again.

Group Traveler
Jonathan from Santee, CA
March 13, 2012
Group Traveler
10.0
I love the setting of the hotel in the cliffs, very beautiful!
Reviews of Pointe Hilton Tapatio Cliffs Resort
(1 - 9 of 9 group traveler reviews)
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