Hotels in Phoenix

Pointe Hilton Tapatio Cliffs Resort

Pointe Hilton Tapatio Cliffs Resort

Pointe Hilton Tapatio Cliffs Resort Image
4 Star
Hotel Guest Rating: 8.1/10
11111 North 7Th Street
Phoenix, AZ 85020
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Hotel Guest Rating for Pointe Hilton Tapatio Cliffs Resort in Phoenix

# 22 of 136 hotels in Phoenix
Based on 193 reviews from guests who stayed at the
Pointe Hilton Tapatio Cliffs Resort
Overall Quality Score
user rating 8.1.0
8.1
Hotel Cleanliness
user rating 8.5.0
8.5
Hotel Staff
user rating 8.5.0
8.5
Location of Hotel
user rating 8.0.0
8.0
Hotel Dining
user rating 8.1.0
8.1
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Hotel Guest Reviews of the Pointe Hilton Tapatio Cliffs Resort

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Kevin from Kirkland, WA
April 15, 2013
8.0
Finding our room was a challenge. Parking was a challenge. Walking from activites to our room was very challenging.
Family Traveling with Teens
Verified Hotel Guest from El Paso, TX
April 8, 2013
Family Traveling with Teens
4.0
Price
Location and parking was impossible. Had to carry our own luggage, not a problem usually, but in this hotel it is all uphill.

While the construction is unique, the location of this hotel is not convenient and the parking was deplorable, had to drive around for almost 20 minutes to just find a space. When it is that crowded, valet should have been offered. Very difficult room access for people with mobility issues or elderly.

Family Traveling with Young Children
Lonna from Bayfield, CO
April 5, 2013
Family Traveling with Young Children
8.0
We loved our room. It had a balcony with great views!
The food was way too expensive.

It's a great place to stay as a family. It only had one water slide though, but our kids enjoyed playing water volleyball. Our boys enjoyed the basketball court as well. There were several nice pools & the waterfalls & palm trees were very pretty.

Family Traveling with Young Children
Verified Hotel Guest from Nogales, AZ
April 3, 2013
Family Traveling with Young Children
4.0
helpfull staff
the rooms need remodelation to expensive

this hotel should have sheeper cost

Family Traveling with Teens
Rene from El Paso, TX
March 27, 2013
Family Traveling with Teens
10.0
Great comfortable and clean rooms. Plenty of pools for every section of the resort.
Long line at chrck-in
Family Traveling with Young Children
Amber from Tucson, AZ
March 26, 2013
Family Traveling with Young Children
8.0
This was a beautiful resort with amazing scenery. The rooms were spacious and the beds were very comfortable.
There is no refrigerator. Well there is but it's full of overpriced beverages and costs 25.00 if you ask them to remove their items so you can use it.

This hotel was beautiful and a lot of fun. The pool was incredible. The a taste in tyme restaurant was over priced for mediocre food but the pool side restaurant was good. All in all a great experience

Group Traveler
James from Chicago, IL
March 25, 2013
Group Traveler
7.0
Beautiful setting and not congested.
Very nice restaurant on top of the resort, closed too early to enjoy.

If possible get a signature suite and rent a poolside cabana. Parking maybe a little nerve racking if you haven't been there before, but not too bad once you get the hang of it

Family Traveling with Teens
J from Thousand Oaks, CA
March 24, 2013
Family Traveling with Teens
10.0
Nice room, great location, good parking close to room, friendly staff. We would definately stay there again.
No - we liked everything about the hotel.

Our stay was wonderful

Group Traveler
Verified Hotel Guest from Yacolt, VQ
March 19, 2013
Group Traveler
8.0
Very Helpful Staff
Very hilly location....fine for me, but my mom is 70, so it's a workout to get around - they do have a shuttle if you want to wait for it
Family Traveling with Young Children
William from Farmington, NM
March 14, 2013
Family Traveling with Young Children
3.0
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Leak in closet water leaking. Called front desk they said they would send someone to check out no one showed up. Went to front desk next morning reported again and stayed 4dats leak was never fixed closet was never got any response back
Reviews of Pointe Hilton Tapatio Cliffs Resort
(11 - 20 of 144 reviews)
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