Hotels in West Branch

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Presidential Inn West Branch

Hotel Guest Rating: 4.7/10
711 South Downey Street
West Branch, IA 52358

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Guest Ratings & Reviews

Hotel Guest Rating for Presidential Inn West Branch in West Branch

^# 1 of 1 hotels in West Branch

Based on 9 reviews from guests who stayed at the
Presidential Inn West Branch

Overall Quality Score

4.7

Hotel Cleanliness

5.7

Hotel Staff

6.6

Location of Hotel

6.4

Hotel Dining

5.0

Hotel Guest Reviews of the Presidential Inn West Branch

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.

Patty from Bloomfield, MO
May 20, 2013
Family Traveling with Young Children

9.0

This hotel is located conveniently off the I-80. The lady who staff was courteous and helpful. The room itself was actually a bit larger than we had expected. They are pet friendly (which for us is a major plus).

There could have been more linens available in the room. By the time we checked in I was too tired to walk back to the desk for more so we made due with what we had.

This hotel was just fine for the price. It is in an area near the interstate and a gas station. There was really no major complaint during our stay.

Verified Hotel Guest from West Branch, IA
May 4, 2013
Solo Traveler

1.0

It was in the town I needed to be for the night.

It was terrible. The "Non-smoking" room stunk of smoke and a deodorizer that gave me a terrible headache. The window did not open to allow in fresh air. No one was at the front desk when I arrived. when I needed help with Internet they were rude.

Terrible.

Douglas from Cleveland, OH
April 3, 2013
Solo Traveler

3.0

My room smelled of smoke, though I requested smoke-free. The "continental breakfast" was merely powdered donuts from a package. The Internet connection in the room did not work even with the Access code that the front desk handed out. Sheets were stained

See the complaints. I would not recommend this hotel.

Lawrence from Ann Arbor, MI
February 1, 2013
Business Traveler

5.0

Very reasonable price.

A few minor things: Several light bulbs missing, the breakfast a bit of an exaggeration, skimpy towels.

If you want a cheap, clean place for the night, this is it. No frills and few minor things out of order, but overall a very good bargain for the night. Quiet, right off the interstate, pleasant staff, good internet connection.

Priceline Guest from Casper, WI
November 9, 2012
Senior Travelers

5.0

Close to where we wanted to be.

Was generally below averaqe and not the value expected

Very basic accomodations. Friendly staff. Worth about $15 less than the cost.

Helen from Highland Park, IL
November 21, 2011
Business Traveler

10.0

Super considerate staff who promptly loaned me a coffeemaker and coffee when I inquired about where I might go to buy one.

Nothing. It exceeded my expectations.

I was expecting a merely adequate place to stay and was pleasantly surprised by a hotel every bit as comfortable as any Holiday Inn-level place. Very clean and quiet, staff very pleasant and went out of their way to provide me with a coffeemaker and coffee.

Amy from Massanutten, VA
May 15, 2011
Business Traveler

9.0

The staff is outstanding. Raj and his family are very warm and friendly and did an excellent job.

Dan from Oak Lawn, IL
September 28, 2010
Couple

1.0

Absolutely nothing!

Unsafe, uncomfortable, excessively loud, disrespectful neighbors, unresponsive staff,
no hot water, none!

I booked the hotel for location, simply to sleep for a few hours and freshen up before continuing our journey. Checked at 12:30 am. At 1:30, the room next door (3 people began arguing very loudly and in a foreign language (middle-easter dialect). I felt very unsafe, particularly since these room had adjoining doors. That went on until approximately 6 a.m. The front desk was unoccupied and did not answer the service no. When the group left we got up to leave as well only to find no hot water - absolutely none, not a drop. ...read more

Kathy from West Point, IA
June 20, 2010

5.0

Bottom sheets wouldn't stay on the bed, no tissues.

This hotel was fairly clean but just need to finish a few little things in the room. Like covers on electrical outlets, hang mirror, more towels and tissues in the holder.

Reviews of Presidential Inn West Branch
(1 - 9 of 9 reviews)

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(CST 2040530-50)

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Hotels in West Branch

Presidential Inn West Branch