Renaissance Baton Rouge Hotel

I stayed here with my husband, and The Renaissance Baton Rouge was the perfect hotel in the perfect location for our recent vacation. We checked in about an hour or so before the regular check-in time, and I appreciated that they didn't make a "deal" about it. I have had many hotels act like we were putting them out or they were doing us some sort of huge favor by allowing an early check-in, but the staff at the Renaissance was friendly and easy to deal with. The room itself was nice and we enjoyed the decor and upgraded feel. As for the location, it was SO convenient to everything we wanted to do (shopping, dining, out of town excursions, etc.). A+ experience in every way. ...read more

The hotel is even better than the 3 1/2 star rating.

This is a very nice hotel, excellent staff, and very much a 3.5 star stay!

Excellent hotel. Close to the mall and many restaurants.

This hotel was ideal for a nice romantic get away. My husband boast about the beautiful interior of the hotel and really enjoyed the comfortable bed.

This is the only 3 1/2 star hotel in the area. Located near plenty of restaurants and shopping.

Overall, the hotel was beautiful. However, I am not happy at all about my stay. Robes and a safe were not found in the room. Also, I found cereal around the couch from another guests previous stay. Also, guests were walking around and making a lot of noise early in the morning. The phone that was located in the room obviously was not even for the room I was staying in. I called room service to place an order and I noticed that my order had not been delivered. I called back again to find out what was going on and I was informed that the phone I was calling from was assigned to another room number. They completely disregarded my first order as a result. However, I placed an order for coffee, water, gumbo and a sandwich. My guest and I noticed that the coffee was warm and the container was broken and coffee was spilling through the bottom when we went to pour the coffee. Also, the gumbo was barely hot and looked as if it had been sitting for a while. I am extremely disappointed because I chose this hotel as a weekend getaway which I hardly get a chance to experience due to working a lot. I will never stay with this hotel again. ...read more