Hotels in Cleveland

Renaissance Cleveland

Renaissance Cleveland

Renaissance Cleveland Image
4 Star
Hotel Guest Rating: 7.3/10
24 Public Square
Cleveland, OH 44113
take a virtual tour

Hotel Guest Rating for Renaissance Cleveland in Cleveland

See Most Popular hotels in Cleveland
Based on 35 reviews from guests who stayed at the
Renaissance Cleveland
Overall Quality Score
user rating 7.3.0
7.3
Hotel Cleanliness
user rating 8.2.0
8.2
Hotel Staff
user rating 7.8.0
7.8
Location of Hotel
user rating 8.7.0
8.7
Hotel Dining
user rating 7.7.0
7.7
Check Rates and Availability at the Renaissance Cleveland
   

graphical calendar interface

graphical calendar interface

Hotel Guest Reviews of the Renaissance Cleveland

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Mark from Pittsburgh, PA
November 28, 2012
Couple
8.0
The grandness and beauty of it. The staff was excellent, in particular the Bell Captain, Carl. The breakfast included with the room was awesome. The easy access to the Tower City Mall, the RTA, and the Casino is a real plus.
The size and layout of the room was a disappointment given the cost of it.

Great place, great staff, beautiful hotel, that offers easy access to the downtown adventures of Cleveland. I will stay there again.

Family Traveling with Young Children
Stephen from Cincinnati, OH
November 8, 2012
Family Traveling with Young Children
9.0
Nice room and great location
Thought the morning brunch was average at best and very pricey for what you got.

Very nice hotel in a great location. Personnel were very helpful and always greeted us.

Business Traveler
Nicole from Maplegrove, MN
August 3, 2012
Business Traveler
10.0
Great location for concert at Browns Stadium. Very pretty lobby. Great bartender.
I wanted a king and got two queens.
Family Traveling with Young Children
Amy from Dayton, OH
June 23, 2012
Family Traveling with Young Children
6.0
Nice location.
Not family friendly, staff acted put out that we had children.

Room was clean and well lit. Just didn't have the best experience regarding our children. Every staff member we encountered acted put out that we were traveling with small kids, especially the staff at the continental breakfast.

Couple
R Randall Geering from Erie, PA
June 23, 2012
Couple
4.0
Valet parking attendant and desk clerk were excellent.
Way way way way over priced.
Couple
Victor from Palo Alto, CA
June 12, 2012
Couple
6.0
Location in Downtown.
Staff did not go out of their way to help us.
Couple
Adam from Charleston, WV
June 6, 2012
Couple
3.0
The staff and their attitude

We stayed at this hotel on a busy weekend. The check in staff were very unorganized. They were not interested in helping us or making our stay comfortable. One receptionist by the name of Alison was so mean to us. She almost ruined our whole weekend and literally tried to pick a fight with us. Luckily, the place was very clean and well kept and the remainder of the staff made up for the way she treated us. ...read more

Couple
Mark from Fremont, OH
June 6, 2012
Couple
10.0
The building character and architechture was amazing.
It is not very convenient to get from the parking garage to the front desk.
Couple
Britt from Port Clinton, OH
May 16, 2012
Couple
4.0
Navigator was helpful.
Dirty, rundown, smell, broken air conditioner, and not all staff was nice.

I was not happy.

Senior Travelers
Irene from Dumfries, VA
September 9, 2011
Senior Travelers
9.0
I thought the staff was very friendly, The restaurant was excellent.
Its old so it has a bit of a musty smell. Especially in the hallways.

Staff friendly. Located near great restaurants, The lounge and restaurant were very good.

Reviews of Renaissance Cleveland
(1 - 10 of 24 reviews)
Check Rates and Availability at the Renaissance Cleveland
   

graphical calendar interface

graphical calendar interface


dg