Hotels in Mobile

Renaissance Mobile Riverview Plaza Hotel

Renaissance Mobile Riverview Plaza Hotel

Renaissance Mobile Riverview Plaza Hotel Image
4 Star
Hotel Guest Rating: 8.8/10
64 South Water Street
Mobile, AL 36602

Hotel Guest Rating for Renaissance Mobile Riverview Plaza Hotel in Mobile

# 2 of 50 hotels in Mobile
Based on 14 reviews from guests who stayed at the
Renaissance Mobile Riverview Plaza Hotel
Overall Quality Score
user rating 8.8.0
8.8
Hotel Cleanliness
user rating 9.3.0
9.3
Hotel Staff
user rating 9.0.0
9.0
Location of Hotel
user rating 9.4.0
9.4
Hotel Dining
user rating 8.2.0
8.2
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Hotel Guest Reviews of the Renaissance Mobile Riverview Plaza Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
William from Bluffton, SC
May 5, 2013
Couple
9.0
Location was great as was the staff

Good to go from arrival to departure. Staff was very professional and helpful. Good location as well.

Solo Traveler
Verified Hotel Guest from Port Aransas, TX
April 27, 2013
Solo Traveler
10.0
Great Staff

Great Hotel, Superbly trained staff. Everything about this place met expectations. Was able to book at the spa at the other Renaissance Hotel two blocks down. Killer Breakfast buffet. The only thing about the Renaissance brand in Mobile that I would avoid is the Joe Cain Restaraunt at the Renaissance Battle House. It is hard to fathom how this place is even associated with the Renaissance. Food is HORRIBLE...just plain poorly done with no care and the staff seems to have missed the training that every other person in the whole chain went thru. Renaissance Rocks.....steer clear of the Cain!!! ...read more

Family Traveling with Young Children
Brittney from Tuscaloosa, AL
March 12, 2013
Family Traveling with Young Children
10.0
Amanda the hotel desk clerk was amazing. When booking with Priceline there is not an option about traveling with children. I needed 2 queen size beds bc I was traveling with 3 children and one adult. She was able to adjust our room to meet our accomdation
Couple
Angela from Nolanville, TX
February 19, 2013
Couple
9.0
A great location
price was bit high for the rooms.

Value for the price was a bit much....It was special occassion so I splurged, but wont be staying there again anytime soom because of the price...

Couple
Joel from Floyds Knobs, IN
February 19, 2013
Couple
8.0
Central location, most things in walking distance. Enjoyed the bay view. Staff very helpful.
No street parking. Found a few small items on floor when unpacking, indicating a hurried vacuuming.

Nice hotel, would recommend. Valet parking is $17/night. Self park is $12/night with a key card for in and out of the attached parking ramp, better deal. Valet(s) double as bellhop and you can leave your car with them while checking in. Ask for bay view.

Solo Traveler
Anthony from Mobile, AL
January 3, 2013
Solo Traveler
10.0
Excellent everything was great.
Everything was Great.
Couple
Amanda from Semmes, AL
November 27, 2012
Couple
5.0
The staff was very helpful and polite. I was very impressed with their willingness to make sure that my stay was as pleasing as possible.
As far as ammenities, quality of room furninshings (especially the bathroom) and space in the room, I was not impressed. I could have gotten the same room at the Holiday Inn for half the price. The room was also not turned over properly before I checked i

The staff was very helpful, but could not make up for the lack of quality in the room. The Riverview has a sister hotel just down the street, the Battle House, that I have stayed at and will stay at in the future, that provides the ammenities that I look for in a four star hotel.

Couple
Tony from Chillicothe, MO
October 16, 2012
Couple
10.0
Excellent view, proximity to Downtown and events. Friendly and helpful staff.
Only trouble was that our key card didn't work first time, I had to go down and reactivate the key card.

Very nice hotel in a great location off Downtown. We had a room that overlooked the river with views of the Gulf. The staff was very friendly and worked with us on a check out time that worked well with the wedding that we attended. Excellent hotel!

Couple
Sonia from Austin, TX
August 13, 2012
Couple
10.0
Beautiful. The rooms, the lobby, the bar, the view and everything.
It was excellent. The whole experience, top to bottom.
Couple
Wendi from Mobile, AL
February 24, 2012
Couple
10.0
First Class Customer Service.

Although we checked in on one of the busiest days of the Mardi Gras holiday, the front desk staff was extremely attentive and accommodating. The bell man (and I regret not getting his name) waited patiently for my room to be assigned and when we first got into the room he noticed the temperature was unusually warm. He took it upon himself to report the issue and maintenance was in the room within minutes and the room temp was back to normal very quickly. While he could have dropped my bags and told me maintenance was on the way, instead, he waited until they arrived and did not leave until he knew things were okay. We also had the pleasure to meet Chad with the Valet team who had such a great attitude and just "gets" the concept of first class customer service. Although the room and overall stay at the Renaissance Mobile Riverview Plaza Hotel was wonderful - the staff made it even more memorable! ...read more

Reviews of Renaissance Mobile Riverview Plaza Hotel
(1 - 10 of 13 reviews)
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