Renaissance Mobile Riverview Plaza Hotel

Good to go from arrival to departure. Staff was very professional and helpful. Good location as well.

Great Hotel, Superbly trained staff. Everything about this place met expectations. Was able to book at the spa at the other Renaissance Hotel two blocks down. Killer Breakfast buffet. The only thing about the Renaissance brand in Mobile that I would avoid is the Joe Cain Restaraunt at the Renaissance Battle House. It is hard to fathom how this place is even associated with the Renaissance. Food is HORRIBLE...just plain poorly done with no care and the staff seems to have missed the training that every other person in the whole chain went thru. Renaissance Rocks.....steer clear of the Cain!!! ...read more

Value for the price was a bit much....It was special occassion so I splurged, but wont be staying there again anytime soom because of the price...

Nice hotel, would recommend. Valet parking is $17/night. Self park is $12/night with a key card for in and out of the attached parking ramp, better deal. Valet(s) double as bellhop and you can leave your car with them while checking in. Ask for bay view.

The staff was very helpful, but could not make up for the lack of quality in the room. The Riverview has a sister hotel just down the street, the Battle House, that I have stayed at and will stay at in the future, that provides the ammenities that I look for in a four star hotel.

Very nice hotel in a great location off Downtown. We had a room that overlooked the river with views of the Gulf. The staff was very friendly and worked with us on a check out time that worked well with the wedding that we attended. Excellent hotel!

Although we checked in on one of the busiest days of the Mardi Gras holiday, the front desk staff was extremely attentive and accommodating. The bell man (and I regret not getting his name) waited patiently for my room to be assigned and when we first got into the room he noticed the temperature was unusually warm. He took it upon himself to report the issue and maintenance was in the room within minutes and the room temp was back to normal very quickly. While he could have dropped my bags and told me maintenance was on the way, instead, he waited until they arrived and did not leave until he knew things were okay. We also had the pleasure to meet Chad with the Valet team who had such a great attitude and just "gets" the concept of first class customer service. Although the room and overall stay at the Renaissance Mobile Riverview Plaza Hotel was wonderful - the staff made it even more memorable! ...read more