Hotels in Buffalo

Residence Inn Buffalo Amherst

Residence Inn Buffalo Amherst

Residence Inn Buffalo Amherst Image
3 Star
Hotel Guest Rating: 8.8/10
100 Maple Road
Buffalo, NY 14221

Hotel Guest Rating for Residence Inn Buffalo Amherst in Buffalo

# 5 of 61 hotels in Buffalo
Based on 22 reviews from guests who stayed at the
Residence Inn Buffalo Amherst
Overall Quality Score
user rating 8.8.0
8.8
Hotel Cleanliness
user rating 9.2.0
9.2
Hotel Staff
user rating 9.0.0
9.0
Location of Hotel
user rating 8.6.0
8.6
Hotel Dining
user rating 8.6.0
8.6
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Hotel Guest Reviews of the Residence Inn Buffalo Amherst

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Group Traveler
Priceline Guest from Thornhill, Canada
January 5, 2013
Group Traveler
7.0
Re-modelled room. Great interior design. Good service.
The beds were too soft. I couldn't sleep the entire night.

Great hotel for someone who likes soft mattresses.

Couple
Susan from Venice, FL
January 3, 2013
Couple
8.0
The staff was very helpful in resolving the problem with the heating system that had our room at 93 degrees. The room itself was wonderful!
I wish I had known that the pet fee was $75.

I would highly recommend this hotel to anyone without a pet, unless they don't mind paying the $75.

Solo Traveler
Isaac from Bountiful, UT
August 24, 2012
Solo Traveler
9.0
Cleanliness and friendly staff. Breakfast buffet was good.
The drinking glasses were dirty (one had lipstick) and the plates were also quite dirty so I didn't use them.

Overall, a good place to stay.

Family Traveling with Young Children
Matthew from Richmond Hill, Canada
August 23, 2012
Family Traveling with Young Children
10.0
My sons love the hotel very much for the space in the room and the pull out couch they can sleep.
Only one swimming pool and without a small pool for young children. The sports court is good but too small, only half court.

Nice place, studio size but good enough for a young family.

Business Traveler
Chris from Honey Brook, PA
March 24, 2012
Business Traveler
9.0
Great TV, beds and pillows. Very accommodating kitchen.
TV location to Internet location. Difficult to connect Xbox in a reasonable manner.
Couple
Lance from Gloversville, NY
October 9, 2011
Couple
8.0
I liked the apartment style of the room. It was very unexpected and appreciated.
The king size bed sagged in the middle and gave me dreams of having to claw my way to the surface.

We found the hotel lobby and dining area to immaculate. We weren't able to partake, but found the relaxing cheese and wine offering to be pleasant, and the morning breakfast plentiful and tasty. The room we were in was an efficiency apartment style room which was a quite a bit more "room" than we had been expecting. A pleasant surprise. There were two downsides though. The bed was not particularly firm, and the mattress sagged in the middle so that it felt I spent most of my night sliding to the center and clawing my way back to the edge. I didn't sleep well either of the two nights we were there. Also, the tub drain plug was malfunctioning. In order to use the tub we had to dismantle the drain stopper. Despite these minor issues, both of which might not exist in a similar room elsewhere in the complex, I rate the room and hotel very highly and would gladly stay there again. Highly recommended. ...read more

Group Traveler
Froilan from Etobicoke, Canada
September 9, 2011
Group Traveler
10.0
Good space, need some exterior change.
Not enough parking, lounge for breakfast not enough sets.

Good place for family, need some work inside, washroom, appliances and carpet. Other wise good place to stay.

Couple
Kim from Tampa, FL
May 31, 2011
Couple
10.0
Wonderful staff (thanks, Kim!), large and well appointed room, clean, excellent service and I got a steal on Priceline.com!
Parking in the evening sometimes required a small walk, but there were still spots available.

The front desk and housekeeping staff were very friendly, competent, enthusiastic and a true pleasure to deal with. The room was so well appointed that the only "needed" things picked up at the local store were food and napkins! Surprise: I didn't expect a fireplace in my room and now I wish I had visited in the winter instead of spring! This is a perfect place to stay if you need to be in town for a week or two. It was also fantastic for a long weekend for 2. Pros: - like staying in an instant apartment (albeit with 80's decor); great staff; great location. Pet-friendly!! Cons: Super-springy/bouncy mattress and very soft pillows (unless you like your bed that way); rather family-friendly, which isn't a con unless you're looking for a more romantic type of getaway. I would stay here again in a heartbeat and will be happy to recommend it to anyone! ...read more

Couple
Natalie from Mississauga, Canada
May 24, 2011
Couple
10.0
I was impressed at how comfortable and spacious the accommodations where and was pleasantly surprised that it was close to all the amenities.

Clean, Comfortable and conveniently located. Great for large families and just perfect for couples. It's quainter hotel that simulates a new england type of setting. The staff were friendly and very helpful and that includes everyone from the front desk to the clean staff.

Business Traveler
Bruce from Cambridge, Canada
May 20, 2011
Business Traveler
10.0
Overall, it was fantastic.

Everything met or exceeded my expectations including the buffet style real food breakfast.

Reviews of Residence Inn Buffalo Amherst
(1 - 10 of 10 reviews)
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