Hotels in Monterrey
Safi Royal Luxury Towers
Safi Royal Luxury Towers
Hotel Guest Reviews of the Safi Royal Luxury Towers
Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.Lee from Corpus Christi, TX
May 18, 2013
Couple
May 18, 2013
Couple
Staff was extremely friendly, helpful, professional. The pool area is amazing, very clean, tropical, well-maintained.
Location was in a rough neighborhood. Fortunately, hotel staff made me feel very secure, although it was a little like staying in the "green zone" in Bagdad...very security-conscious. Could not walk anywhere, had to take a taxi anytime I wanted to leave
Miguel from New York, NY
April 23, 2013
Business Traveler
April 23, 2013
Business Traveler
Extremely Bad Experience.
Hotel said my reservation was not registered on their database; thus, denied me access.
Awful experience. I was told priceline did not process my confirmation. Staff did not allow me to check-in. I was referred to priceline, who never provided a human contact at its 1-800 number. Very disappointing experience.
John from Fontana, CA
July 23, 2011
Business Traveler
July 23, 2011
Business Traveler
Just the hotel.
The manager and the staff
lack
customer service.
lack
customer service.
Belinda from San Antonio, TX
June 24, 2011
Family Traveling with Teens
June 24, 2011
Family Traveling with Teens
The staff was very courteous and knowledgeable. The rooms were clean and very appealing. It's location was perfect 7 blocks from main plaza.
I didn't like that the reservation agents spoke English even the hotel and restaurant staff had difficulty understanding some basic things..
Overall, I was very pleased with the hotel. It exceeded my expectations in Customer Service. The price was perfect. The location was even better than I could hope.
Reviews of Safi Royal Luxury Towers
(1 - 4 of 4 reviews)
(1 - 4 of 4 reviews)

