Hotels in Boston

Sheraton Boston Hotel

Sheraton Boston Hotel

Sheraton Boston Hotel Image
4 Star
Hotel Guest Rating: 8.6/10
39 Dalton Street
Boston, MA 02199
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Hotel Guest Rating for Sheraton Boston Hotel in Boston

# 16 of 79 hotels in Boston
Based on 199 reviews from guests who stayed at the
Sheraton Boston Hotel
Overall Quality Score
user rating 8.6.0
8.6
Hotel Cleanliness
user rating 9.0.0
9.0
Hotel Staff
user rating 8.8.0
8.8
Location of Hotel
user rating 9.3.0
9.3
Hotel Dining
user rating 8.3.0
8.3
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Hotel Guest Reviews of the Sheraton Boston Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
John from West Briggewater, MA
May 20, 2013
Couple
9.0
Great views of city.
Bathroom shower tub could use updating.
Couple
James from Epping, NH
May 15, 2013
Couple
9.0
PERFECT LOCATION FOR WHAT WE NEEDED. VALET PARKING WAS FREE.
NO-ONE OFFERED ANY HELP WITH LUGGAGE.

CLEAN, MODERN ROOMS. CENTRALLY LOCATED IN THE BACK BAY SECTION OF BOSTON. ATTACHED TO A 200 STORE SHOPPING MALL.

Couple
Verified Hotel Guest from Manchester, MA
May 15, 2013
Couple
8.0
Very nice staff. Good location. Connects to Prudential for shopping and restaurants.
I prefer a smaller hotel, this is very big.. used for conferences.
Couple
Geraldine from Lake George, NY
May 7, 2013
Couple
8.0
Very convenient location.
Valet parking was not part of a package rate, and one is not informed until the check out bill.[Compared to Copley Sq.didn't chg for same parking] From 3 PM until 2PM [one night] it was $66.+ tip. Outrageous There is no refrig. or waste basket in RM

Ordinary Breakfast for 3, was $63.+ tip. Service was very nice. Express Checkout Bill was lower than Priceline Charged, However, no adjustments are made for the difference. View from the 24th floor was gorgeous! Convenience to Prudential Center is excellent!

Couple
James from Orlando, FL
May 6, 2013
Couple
10.0
Check-in experience was flawless - front desk agent friendly, helpful, and was able to meet room requests. Also the perfect location in Boston's Back Bay. Steps from beautiful Boylston and Newbury Streets.
Rooms are quite small for a hotel, but if traveling solo or just with one other person, perfect size. A family would not be able to comfortably squeeze into these tight quarters though.
Family Traveling with Young Children
Verified Hotel Guest from Manhattan Beach, CA
April 29, 2013
Family Traveling with Young Children
9.0
Great location, excellent bedding, very clean
I think the overnight parking was rediculous at $46.
Business Traveler
Verified Hotel Guest from Atlanta, GA
April 21, 2013
Business Traveler
7.0
This is not a 4 star hotel -- 3.5 stars at best, but probably 3.
Family Traveling with Teens
Toria from Auburn Hills, MI
April 21, 2013
Family Traveling with Teens
6.0
It was overall very nice with many amenities & walking distance to many great locations.
The parking was not disclosed clearly & honestly. They say parking is available but do not indicate that it is $37/night for a parking garage that is not affiliated with hotel or more for valet.

When asking staff about parking procedures, I received 2 different answers. I later found out that had I waited just 12 minutes (after midnight) I could have only been charged $12 (instead of $37) for the night. A well-trained staff should know this information to best serve the guest. Also, the rooms are EXTREMELY small for 2 people. My daughter & I were tripping over each other. Perhaps that is what is meant by a "sweet". ...read more

Couple
Verified Hotel Guest from Burlington, VT
April 16, 2013
Couple
7.0
Nice staff at check in
We got a room right next to the elevators so was very loud all night long. also sheets had stains.
Couple
Verified Hotel Guest from Arlington, MA
April 15, 2013
Couple
10.0
The room was beautiful and quiet.
The only issue was parking. I chose to self-park, and the only option is the public garage. No guarantee of a space near the hotel, and the garage offers poor directional signage.

Use the valet parking - otherwise you're on your own in a monstrous underground parking garage. Otherwise, this hotel was wonderful.

Reviews of Sheraton Boston Hotel
(1 - 10 of 137 reviews)
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