Hotels in Dallas

Sheraton Dallas Hotel

Sheraton Dallas Hotel

Sheraton Dallas Hotel Image
4 Star
Hotel Guest Rating: 7.5/10
400 North Olive Street
Dallas, TX 75201
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Hotel Guest Rating for Sheraton Dallas Hotel in Dallas

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Based on 210 reviews from guests who stayed at the
Sheraton Dallas Hotel
Overall Quality Score
user rating 7.5.0
7.5
Hotel Cleanliness
user rating 8.2.0
8.2
Hotel Staff
user rating 8.1.0
8.1
Location of Hotel
user rating 8.6.0
8.6
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Hotel Guest Reviews of the Sheraton Dallas Hotel

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Teens
Amy from Amarillo, TX
April 17, 2013
Family Traveling with Teens
10.0
This hotel was clean with a great staff. Great location nice amenities. Will definitely stay here again.
Family Traveling with Teens
Sherry from Clyde, TX
March 15, 2013
Family Traveling with Teens
10.0
The rooms were spacious and the bed were very comfortable.
Just that it was so crowded:)

This hotel is wonderful because it is right next to the ra service that will get you anywhere downtown that you need to be.

Family Traveling with Teens
Verified Hotel Guest from Houston, TX
March 12, 2013
Family Traveling with Teens
9.0
Fantastic location, polite staff
No free internet in rooms, expensive parking
Family Traveling with Teens
Ron from Enid, OK
March 5, 2013
Family Traveling with Teens
1.0
Nothing other than location.
Staff was extremely rude and belligerent and unhelpful. Didn't follow though with what we were told at check in.

Staff was extremely ride and belligerent and unhelpful.

Family Traveling with Teens
Aneisha from Columbia, SC
March 4, 2013
Family Traveling with Teens
9.0
There should have been a refrigerator in the room. The vending machines were all broken and there was no way to get a cold drink once everything closed

Great rooms... Only downfall was the vending machine were all broke on our side of the hotel and we couldn't get anything to drink

Family Traveling with Teens
Amy from Fort Worth, TX
February 25, 2013
Family Traveling with Teens
2.0
The hotel looked very nice.
The staff thought my room was vacant and gave a new guest keys to my room at 1:30 AM. Luckily, I had the doors locked from the inside, but it was very scary. I did not feel safe afterwards. The check-in process/Exiting the parking garage was very long.

My experience at this hotel was NOT a 4-star experience. You do not give out keys to a room that has guests in it, especially at 1:30 am!

Family Traveling with Teens
Rebecca from Royse City, TX
February 4, 2013
Family Traveling with Teens
10.0
Great service and awesome views of Dallas! Had a huge workout area.
The pool was closed?

This hotel was awesome! The staff went out of their way to help all the guests. The room was big and had an awesome view of Dallas. It is VERY convenient to DART and walking distance from Deep Ellum and restaurants. If you enjoy working out, this hotel also had a HuGE workout area that other hotels should be envious of. The only sad thing was the heated rooftop pool was closed.

Family Traveling with Teens
Iris from White Castle, LA
January 19, 2013
Family Traveling with Teens
8.0
Yes
Parking was extra-$21 a day

Great hotel-no microwave or fridge unless you request it.Parking us extra $21a day

Family Traveling with Teens
Julian from San Antonio, TX
January 15, 2013
Family Traveling with Teens
10.0
The room bigger than other hotel.
The parking fee,too pricey.

The main thing is the comfortable of the room.many attractions within walking distance.

Family Traveling with Teens
Dwight from Dermott, AR
January 12, 2013
Family Traveling with Teens
5.0
Customer service with the staff that we encountered.
Cleaning of the romm on both days.

Room not properly cleaned. Half cleaned, but customer service excellent.

Reviews of Sheraton Dallas Hotel
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