Hotels in Mexico City

Sheraton Maria Isabel Hotel And Towers

Sheraton Maria Isabel Hotel And Towers

Sheraton Maria Isabel Hotel And Towers Image
4 Star
Hotel Guest Rating: 8.5/10
Paseo De La Reforma 325
Mexico City 06500
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Hotel Guest Rating for Sheraton Maria Isabel Hotel And Towers in Mexico City

# 3 of 26 hotels in Mexico City
Based on 137 reviews from guests who stayed at the
Sheraton Maria Isabel Hotel And Towers
Overall Quality Score
user rating 8.5.0
8.5
Hotel Cleanliness
user rating 8.8.0
8.8
Hotel Staff
user rating 9.0.0
9.0
Location of Hotel
user rating 9.2.0
9.2
Hotel Dining
user rating 8.0.0
8.0
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Hotel Guest Reviews of the Sheraton Maria Isabel Hotel And Towers

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Group Traveler
Vincent from Toronto, Canada
May 8, 2013
Group Traveler
10.0
The staff was very helpful. I booked 2 rooms under my name. The other party showed up earlier and the staff gave them the room without problem. We were very pleased with their hospitality.

Great location, large rooms, great staff. The taxi service at the hotel was also extremely attentive. The overall customer service was outstanding.

Couple
Carlos from Chicago, IL
May 1, 2013
Couple
7.0
Very helpful staff and great location.
Had to call maintenance twice, once for a mini-fridge that would not cool and once for an iron that was broken.

Great location and very helpful staff. An older property that needs a little touch up, but still many great amenities. Very safe location and attentive staff.

Business Traveler
Mark from Waterford, WI
April 30, 2013
Business Traveler
8.0
Location and conveniences.
Rooms could use updating.
Verified Hotel Guest from Champaign, IL
April 20, 2013
7.0
Good location. nice and clean room.
Unfriendly and unhelpful staff. Noise of aircondition in the room.

It's a good hotel. Although the room is a little bit old, the overall hardware reaches the 4 star level. However, I don't think the service reaches the general Sheraton level. The receptionist is ok, but not the doorman.

Business Traveler
Verified Hotel Guest from Orlando, FL
April 18, 2013
Business Traveler
9.0
The room is big enough, very good location, good service as it's level. The package of internet + breadfast is acceptable.
A litte old. Ask a taxi from the hotel, paid 3 times than get from street.

As good as it's brand. Very good location. Have to pay for internet, breadfast etc as a standard 4 star hotel.

Couple
Pablo from Tucson, AZ
April 16, 2013
Couple
9.0
Friendly Staff and Location
Old Furniture and Old fashioned Bathroom

Great Location, Cost-Benefit is great too

Solo Traveler
Juan from Lewisville, NC
April 15, 2013
Solo Traveler
10.0
Location
Cost of Internet service

Excelent location, amazing price... watch your extras. For Internet, go down to the Starbucks located next to the cafeteria.

Couple
Verified Hotel Guest from Los Angeles, CA
March 20, 2013
Couple
5.0
The location
The room is pretty old fashion. You can clearly see the things are worn already, like towels, the bathroom and the closet. Its wasn't the quality we expected, as it said four stars.
Couple
John from San Francisco, CA
February 27, 2013
Couple
10.0
The hotel staff were so friendly and helpful. The place was spotless the location great. Can´t speak highly enough about this hotel,
Solo Traveler
Brian from Alexandria, VA
February 27, 2013
Solo Traveler
9.0
The hotel had a nice location in between centro and chapultepec park. The staff was friendly could speak in English. The concierge was always very helpful, especially booking a tour to Teotihuacan. There is a nice bar in the hotel.
Rooms was a little dated and missing some really basic stuff, like the tv remote and a pen.

I liked the location of this hotel. It is next to the US Embassy, on Paseo de la Reforma. The Turibus stops in front of the hotel. Metro is a bit of a walk. I walked to Centro and Chapultepec park, but its a long walk. There are restaurants and nightlife across the way in Zona Rosa. there is a Sanborns next door for general merchandise. Sanborns has a good restaurant and bakery. For other shopping, Mercado Insurgents is in Zona Rosa and an American style mall, Reforma 222 is a few blocks away. Mexico City is a big spread out city, either learn to use the subway or consider Turibus. Walking is the best way to see the city, but you may get tired. I never felt unsafe walking around the city or on the subway, but still be smart about your surroundings. The hotel has a nice bar with live Latin music, its definitely worth visiting. The hotel set up a tour for me to go to Teotihuacan, it was more convenient and cost less that the Turibus option. It was a good tour because they took you right to where you needed to be, I didn't have to figure out all the logistics myself. In the end, enjoyed Mexico City and enjoyed this hotel. ...read more

Reviews of Sheraton Maria Isabel Hotel And Towers
(1 - 10 of 88 reviews)
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