Hotels in Metairie

Sheraton Metairie New Orleans

Sheraton Metairie New Orleans

Sheraton Metairie New Orleans Image
3 and 1/2 Star
Hotel Guest Rating: 8.2/10
4 Galleria Boulevard
Metairie, LA 70001
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Hotel Guest Rating for Sheraton Metairie New Orleans in Metairie

# 8 of 17 hotels in Metairie
Based on 125 reviews from guests who stayed at the
Sheraton Metairie New Orleans
Overall Quality Score
user rating 8.2.0
8.2
Hotel Cleanliness
user rating 8.7.0
8.7
Hotel Staff
user rating 8.5.0
8.5
Location of Hotel
user rating 8.1.0
8.1
Hotel Dining
user rating 7.8.0
7.8
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Hotel Guest Reviews of the Sheraton Metairie New Orleans

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Couple
Verified Hotel Guest from Manvel, TX
April 30, 2013
Couple
2.0
Nothing!!
They did not clean our room. The fire alarm woke us up on Sunday and continued to go off until we checked out, about 2 hours!!!

Would never recommend this hotel. I have stayed in plenty of hotels, but this was one of the worse,,

Business Traveler
Verified Hotel Guest from Bear, DE
April 29, 2013
Business Traveler
10.0

Hotel was exactly what was needed. Close to airport, rooms were very nice and public spaces were well thought out. Definitely would stay here again

Business Traveler
Alan from Pensacola, FL
February 18, 2013
Business Traveler
8.0
Great staff with updated and comfortable accommodations.

Great business hotel with several on site amenities that do not require you to even leave the property. However, if you do leave you have the same great access to food and restaurants as you do in the french quarter. Very nice hotel!

Couple
Michelle from Bloomington, IN
January 31, 2013
Couple
9.0
We liked how clean the hotel was, and how close it is to the airport.

We really enjoyed staying at this hotel. It was very close to the airport, and the rooms were extremely clean. We stayed at the W in downtown New Orleans the night before, and we thought this hotel was actually much cleaner and the rooms were nicer.

Family Traveling with Teens
Larry from Greenville, IN
January 4, 2013
Family Traveling with Teens
5.0
Nice modern furnishings
Like most Sheraton Hotels you pay extra for things included in budget hotels like Internet at more than $10/day not breakfast included

This hotel is about 7 miles from the French Qtr and although there is nothing inherently wrong with the hotel I think it is grossly overpriced for what you get. If you like Sheraton hotels, this one is not much different. I believe there are much better values in this and other areas of New Orleans closer to French Qtr and downtown.

Solo Traveler
Verified Hotel Guest from Port St Lucie, FL
October 15, 2012
Solo Traveler
5.0
The room was OK.
They advertised a airport pickup. I called them and they said they had this up to 1 am. When I arrived at 12:25 am they said they had stopped this. Then I had to take a cab that cost me $27. They would not pay this back. I would not have stayed at the ho
Couple
Kacie from Pittsburgh, PA
September 20, 2012
Couple
4.0
They recommended a good pizza place.
It took two hours to check in.

The hotel was not ready for 3pm check in. While I understand that happens sometimes, the front desk could provide no alternative solution, besides for us to wait the indefinite amount of time. When they did have rooms finally, the 10 people who came in all together, but afterward were given rooms before us. The hotel told me "we do apologize" but did not offer us any other comps, courtesies, etc. Part of the reason, I picked this hotel was because they had a free airport shuttle. ...read more

Family Traveling with Teens
Monica from Mckinney, TX
July 27, 2012
Family Traveling with Teens
3.0
Messy

A pair of male shoes left for 3 days behind the customer service desk. Very messy and dirty hotel! First impression!

Senior Travelers
Martha from Dolomite, AL
July 26, 2012
Senior Travelers
10.0
Cindy one of the managers was great. Friendly informative and sweet.

This hotel exceeded my expectations. I would recommend it to any one coming to visit Nola.

Senior Travelers
Elizabeth from Opelousas, LA
July 21, 2012
Senior Travelers
10.0
Cleanliness, Quality of room, excellent,friendly staff on every level!
Food could have better selection

I would highly recommend staying here! The staff went out of thier way to be helpful. It was very clean and halls were quiet at night.great parking!

Reviews of Sheraton Metairie New Orleans
(1 - 10 of 98 reviews)
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