Hotels in Nassau

Sheraton Nassau Beach Resort

Sheraton Nassau Beach Resort

Sheraton Nassau Beach Resort Image
3 and 1/2 Star
Hotel Guest Rating: 6.5/10
4914 West Bay Street
Nassau
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Hotel Guest Rating for Sheraton Nassau Beach Resort in Nassau

# 2 of 20 hotels in Nassau
Based on 135 reviews from guests who stayed at the
Sheraton Nassau Beach Resort
Overall Quality Score
user rating 6.5.0
6.5
Hotel Cleanliness
user rating 7.6.0
7.6
Hotel Staff
user rating 6.7.0
6.7
Location of Hotel
user rating 7.1.0
7.1
Hotel Dining
user rating 6.0.0
6.0
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Hotel Guest Reviews of the Sheraton Nassau Beach Resort

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Family Traveling with Young Children
Verified Hotel Guest from Unionville, Canada
May 5, 2013
Family Traveling with Young Children
5.0
That there was a cafe to purchase less expensive food options from. Internet was free but requires hard wiring in the rooms meaning only one device can be used for a family of four in the rooms.
We felt the hotel was very tired looking. Carpets in hallways desperately need replacing and the stone areas in the public pool areas were all chipping away. The prices were outrageous for people like ourselves who were not there for all inclusive.

Great price for this hotel via Priceline. However, please realize there is an additional 40.00 charge paid directly to the hotel per room. We found this hotel to be very tired looking (hall carpets really need replacing, and decaying/chipping pool area). It is also very busy with all walks of life. We were only there for one night on our way home from our trip to one of the out islands. In retrospect, we should have just gone straight to the airport, checked in, and gone to Compass Point for a meal before heading home. We thought a hotel would be a better way to bide our time. However, at 40.00/person for dinner and 25.00/person for breakfast you can easily add
xxx for a family of four to your Priceline rate. We chose to eat snacks from the cafe in the lobby as a less expensive option. However, this was very disappointing as a final night to what was a perfect holiday in the out islands.
...read more

Couple
Marcia from Ona, WV
April 24, 2013
Couple
5.0
nice beach
food very overpriced for quality. Connected casino had bugs, we got bites all over our legs while there
Couple
Luke from Williamsville, NY
April 15, 2013
Couple
1.0
The beach was great.
Extra $40 daily fee. Waited over an hour to get checked in. Everything was broken...tiles, umbrellas, door latches.....staff was horrible. Door was left open by maid who cleaned.

Would never stay here again. After waiting over an hour to get checked in we were informed that they couldn't find my reservation. The clerk tried to tell me that I would have to get out of line and wait again after I found it. I refused and made her look again and miraculously she found our reservation. The staff is just plain horrible. Everyone seemed to hate their jobs and were completely uninterested in being nice. To make things worse the cleaning maid left our room door open. Anyone could have walked in and stole my ipad and phone. All she had to say was sorry. To top everything off the place is falling apart. There were tiles missing on stairs posing trip hazards. ALL of the umbrellas on the beach are broken. Towel service was a crap shoot as they didnt nearly have enough. Do not go here! ...read more

Group Traveler
Verified Hotel Guest from New York, NY
April 11, 2013
Group Traveler
2.0
Urine stain on toilet Far from lobby Elevator out of work Nasty jaccuzi
Couple
Verified Hotel Guest from Chicago, IL
March 27, 2013
Couple
7.0
The staff was very nice and helpful, however the rooms were okay, and they definetely weren't worth the money we spent. We had to upgrade to a better room which was more comfortable but still outdated. We still had a great trip.
I knew about the hidden charges because I did my reasearch online, but the staff didn't let us know that we could connect to the internet in the rooms using laptops until the last day. It was a huge inconveience to have to go to the lobby to use Wifi.
Business Traveler
Teddy from Ft. Lauderdale, FL
March 19, 2013
Business Traveler
9.0
Walking distance to resturants.

I like my luxury and I like it cheap! The rack rate was XXX but they took a bid of XXX.

Solo Traveler
Mary from Calgary, Canada
March 17, 2013
Solo Traveler
10.0

I found the staff very friendly and polite. Great location and place for a couple days of R&R on the beach. It would have been nice if there were more good options in the hotel and a spa would have made the facilities perfect.

Group Traveler
Verified Hotel Guest from Johnson City, TN
March 17, 2013
Group Traveler
10.0
Staff was great! Room was very nice.
Good is very expensive I suggest you bring you own snacks and drinks. We also had the construction view.
Couple
Verified Hotel Guest from Piscataway, NJ
March 16, 2013
Couple
4.0
staff
rooms had a weird smell

do not let them put you on the 3rd floor and bring febreeze as the carpet smells mildewy

Couple
Runjan from Atlanta, GA
March 11, 2013
Couple
6.0
We liked the location.
No hot water in hotel...We were very upset by the additional $40 resort fee which was not indicated by Priceline. Also, it was absurd to pay $40 when there was no hot water in the hotel.
Reviews of Sheraton Nassau Beach Resort
(1 - 10 of 113 reviews)
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