Sofitel Los Angeles At Beverly Hills

The hotel was the perfect location for our plans to visit both West Hollywood and Beverly Hills. The staff was extremely helpful and everyone was really nice. The hotel rooms were a bit small and dated with wear and tear, but the bed was extremely comfortable and the bathroom/rain shower was a great size. For the value, this hotel was really wonderful. I loved how genuine the staff was to us during our stay. There was no Beverly Hills snobbery which was a unique surprise. We did not have a chance to visit the fitness center or restaurant, but the private pool was nice for the unexpected sunny day. I would consider staying here again if in the area especially to have such a nice staff to help. ...read more

I love shopping, there is a mall in front of the hotel, you can walk around. A great location, very nice service

A great location, very nice service and a good value. This was our second stay at the hotel and would stay there again.

Excellent location, spacious rooms. Extremely comfortable bed.

I thoroughly enjoyed my stay at this hotel. The best part was the well above average customer service received from staff throughout the hotel. I did not use the pool, but did take a look at it. It's on the small side, but the lounging area around the pool and on the level above the pool are very nice. The standard room isn't huge, but met my needs as it is perfect for two people. The mattress was too firm for my taste, but everything else I experienced overshadowed this minute shortcoming.
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Staff made us wait for room,then didn't even notify us when it was ready. The room was tiny and had no bath tub. The facility was very clean and the gym was lovely. Pool was tiny and there was no jacuzzi. Overall was not impressed.

My experience with the Sofitel was half and half. There weren't top sheets on the beds (which is disgusting) when I called to ask for top sheets at night they never came. There is no refrigerator, only mini bar that if you move anything you are charged. The room service was not good at all. Had to send food back. Didn't eat in the restaurant. Overall I found the staff very friendly and accommodating. There were no double rooms until are second night there. I was told on the phone there would be an extra charge but the wonderful woman at the counter informed us that there would be no extra charges to move us the next day. That was a pleasant surprise. I would stay there again if there was a good deal but I would never pay full price. ...read more

Great location, it is way overpriced. staff is friendly, management's goofy, were it not for location I would not stay there.