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Sofitel Miami

Sofitel Miami

Sofitel Miami Image
4 Star
Hotel Guest Rating: 8.0/10
5800 Blue Lagoon Drive
Miami, FL 33126
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Hotel Guest Rating for Sofitel Miami in Miami

# 17 of 316 hotels in Miami
Based on 128 reviews from guests who stayed at the
Sofitel Miami
Overall Quality Score
user rating 8.0.0
8.0
Hotel Cleanliness
user rating 8.4.0
8.4
Hotel Staff
user rating 8.8.0
8.8
Location of Hotel
user rating 8.2.0
8.2
Hotel Dining
user rating 8.1.0
8.1
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Hotel Guest Reviews of the Sofitel Miami

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Sort by: All Travelers | Business Traveler(15) | Solo Traveler(14) | Traveling as Couple(47) | Family with Young Children(6) | Family with Teens(3) | Group Traveler(5)
Family Traveling with Young Children
Valerie from Bradenton, FL
April 15, 2013
Family Traveling with Young Children
5.0
Leaving it.
They charged for parking in their lot as if we had a choice of where to park. No coffee provided in the room so we had to pay for Starbucks in the lobby. No refrigerator in the room. What a ripoff.

I stayed in a Sofitel in New York which is why I selected this one. This one was extremely substandard to the one in New York. The beds were extremely uncomfortable, the bathroom was nondescript with a dirty shower curtain and extreme lack of towels. No ice, no coffee, no refrigerator AND you have to pay to park!! For the price, I should have stayed at the Days Inn. They at least provide breakfast. ...read more

Family Traveling with Young Children
Gibbs from Henrico, VA
April 6, 2013
Family Traveling with Young Children
7.0
nice hotel; competent friendly staff; 4 star ambience
although its pretty, the restaurant is a ripoff. the service is slow (tip automatically added so no incentive to hurry); prices are high - it was the desserts that irritated us - - no menu offered, but dessert encouraged...$9 for three cookies?

see above

Family Traveling with Young Children
Adam from Nyc, FL
March 10, 2013
Family Traveling with Young Children
9.0
Staff was outstanding - I would say surpassed 4seasons attention from staff- room needed an update, I understand the rooms are being redone in next few months.
The staff was soooo kind and wonderful to my 3young boys who can be a bit wild!
Family Traveling with Young Children
Bill from Bellaire, MI
November 30, 2012
Family Traveling with Young Children
4.0
The staff were ok
No power for 10 hours. And no a/c.
Family Traveling with Young Children
Ivania from Meriden, CT
August 24, 2012
Family Traveling with Young Children
7.0
The staff was courteous and friendly. Food was excellent.
The pool are needs to be remodeled, the rugs in the rooms are outdated.
Family Traveling with Young Children
Chris from Fort Myers, FL
November 26, 2011
Family Traveling with Young Children
1.0
Lobby area was nice
Room smelled bad, mold in shower,Pool was 8 inches low, was no robe in room,

I will never stay there again. My family was not happy. Was going to stay there when we came back from trip but now going to drive home after we land at 10pm.

Reviews of Sofitel Miami
(1 - 6 of 6 family with young children reviews)
See all 92 reviews by date
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