Hotels in Seattle

Sorrento Hotel Seattle

Sorrento Hotel Seattle

Sorrento Hotel Seattle Image
4 Star
Hotel Guest Rating: 8.1/10
900 Madison Street
Seattle, WA 98104

Gracing downtown with its breathtaking Italianate architecture for a century, the Sorrento is an oasis of luxury, and one of Seattle's most recognized and cherished landmarks.Overlooking the downtown city skyline, the Sorrento is a most unique upscale hotel offering an intimate setting. As the longest running luxury hotel in Seattle, and recognized as the "grand dame" of Seattle, the Sorrento is defined by legendary hospitality, living up to its reputation as one of the finest hotel destinations in Seattle. ...read more

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Top Amenities (see all)
  • High speed internet access
  • Business Center
  • Pets Allowed
  • No Smoking Rooms/Facilities
  • Indoor Parking
  • Television with Cable
  • Hairdryers Available

Sorrento Hotel Seattle Amenities

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  • 24 Hour Front Desk
  • 24 Hour Security
  • Air Conditioned
  • AM/FM Alarm Clock
  • Americans with Disabilities ACT ADA Compliant
  • Audio Visual Equipment
  • Bathrobes
  • Business Center
  • CD Player
  • City Center
  • Coffee Maker in Room
  • Computer Rental
  • Concierge Desk
  • Connecting Rooms
  • Copy Service
  • Cordless Phone
  • Data port Available
  • Desk with lamp
  • DVD Player
  • Elevators
  • FEMA Approved
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • High speed internet access
  • In Room Movies
  • Indoor Parking
  • Iron
  • Ironing Board
  • Lounge
  • Maid Service
  • Mini Bar
  • Modem in Room
  • Modem Lines in Room
  • Multi-line Phone
  • No Smoking Rooms/Facilities
  • Outlet Adapters
  • Parking
  • Pets Allowed
  • Phone with speaker
  • Porters
  • Private Bathroom
  • Radio
  • Safe Deposit Box
  • Satellite TV
  • Security
  • Smoke Detectors
  • Sofa Bed
  • Sprinklers In Rooms
  • Telephone
  • Television with Cable
  • Tour Desk
  • TV
  • TV Remote Control
  • Valet Parking
  • Voicemail
  • Wake-up Service
  • Wireless Internet Access

Hotel Guest Rating for Sorrento Hotel Seattle in Seattle

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Based on 30 reviews from guests who stayed at the
Sorrento Hotel Seattle
Overall Quality Score
user rating 8.1.0
8.1
Hotel Cleanliness
user rating 9.0.0
9.0
Hotel Staff
user rating 9.1.0
9.1
Location of Hotel
user rating 7.1.0
7.1
Hotel Dining
user rating 8.1.0
8.1
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Hotel Guest Reviews of the Sorrento Hotel Seattle

Our hotel ratings and reviews are from real hotel guests. Priceline.com ensures that its reviews are guests-only by proactively sending hotel surveys to customers after they've completed their hotel stays. In the post-stay surveys, priceline.com hotel customers are asked a number of questions about their stay and the hotel. On a scale of 1-10 with 10 being the best, the survey asks guests to rate their overall experience and specifically rate the hotel's cleanliness, staff and location. Priceline.com does not allow site visitors to post unsolicited hotel reviews.
Senior Travelers
Juliana from Eastsound, WA
January 9, 2012
Senior Travelers
7.0
The staff at the front desk were gracious and friendly.
Thought the location was not really downtown Seattle, and the complimentary car service was not as available as one would expect.

The staff was generally speaking gracious and helpful.

Couple
Susan from North Vancouver, Canada
November 25, 2011
Couple
3.0
Nothing
Small room, e verything smelled like bleach.

Far from the city, small rooms and bleach smell in the room and on the linens.

Couple
Debbie from Pasco, WA
November 14, 2011
Couple
10.0
The staff is among the best we have ever encountered!

After going to a Mariner's game we got back to our hotel and decided we wanted to buy a six pack. We asked the front desk where the closest store is and we started to walk there (it is close by), but before we knew it the hotel's shuttle driver, who should have been going home as his shift was over, pulled up beside us to pick us up to take us the rest of the way!

Business Traveler
Doug from Chapel Hill, NC
October 17, 2011
Business Traveler
9.0
Excellent service, nice TV, just outside the Downtown area.
Walking to this hotel the hills are very steep.
Couple
Janet from Coquitlam, Canada
October 10, 2011
Couple
10.0
I enjoyed the historical detail in the hotel. The attention to simple things such as changing the mat in the elevator daily.
No fruit basket at the front desk. Breakfast only served to ten not eleven.

Lovely rooms, friendly and helpful staff. Courtesy car service very handy instead of driving yourself in the downtown area.

Family Traveling with Teens
Terry from Langley, Canada
September 30, 2011
Family Traveling with Teens
2.0
The heritage character of the hotel was nice.
The room smelled, we had a view of a dingy alley, the room was too small and no parking.

This hotel has an attractive facade and the staff (while often not at their desk or valet posts) were friendly. The room they put us in, even after I paid for the 'upgrade' fee was on the 2nd floor. It faced the back of another really ugly apartment building that was only 3-4 meters away. The Air conditioning didn't keep the room cool (it was only 22 degrees Celsius outside) and the 'suite' was too small for a cot to put up for one of the kids. There isn't a single restaurant within walking distance (except the high priced, formal restaurant in the hotel) and since there is no parking, we were forced to use the valet every time we wanted to go anywhere. ...read more

Couple
Linda from Greenville, SC
September 12, 2011
Couple
9.0
Great customer service--everyone was friendly and helpful.
Location--had to walk on some pretty steep hills to go to shopping or other quality restaurants.

Loved this hotel. It was clean, had great accommodations and a real friendly and helpful staff.

Senior Travelers
Anne from Calion, AR
September 2, 2011
Senior Travelers
10.0
It was unique. A historical building that has been retained in its original style, but with modern conveniences.

The staff were extremely helpful and friendly. The building had an old worldly charm. The rooms were each a little different. Because of mixed up travel plans, we had to return without a reservation, and the staff managed to squeeze us in to a very full hotel, so we experienced a variety of rooms, all very comfortable.

Couple
Jeff from Lake Oswego, OR
July 31, 2011
Couple
10.0
The hotel staff were incredibly friendly!
Nothing.

Beautiful old building with modern facilities. Clean, comfortable rooms, friendly and helpful hotel staff.

Family Traveling with Young Children
Sara from Coquitlam, Canada
July 29, 2011
Family Traveling with Young Children
8.0
Bed was really comfortable.
It was further from the downtown core than I would have liked.
Reviews of Sorrento Hotel Seattle
(1 - 10 of 28 reviews)
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